Translation and cultural adaption of the emergency department—consumer assessment of healthcare providers and systems (ED CAPHS)—A questionnaire to measure patient experience in Denmark.

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Title: Translation and cultural adaption of the emergency department—consumer assessment of healthcare providers and systems (ED CAPHS)—A questionnaire to measure patient experience in Denmark.
Authors: Abrahamsen, Charlotte, Jensen, Charlotte Myhre, Elkjær, Mette, Østervang, Christina, Knudsen, Bettina Mølri, Jensen, Signe Steenstrup, Moos, Caroline, Viberg, Bjarke, Mogensen, Christian Backer
Source: Scandinavian Journal of Caring Sciences. Sep2023, Vol. 37 Issue 3, p872-879. 8p. 1 Chart.
Subjects: Reliability (Personality trait), Research evaluation, Hospital emergency services, Health outcome assessment, Experience, Multitrait multimethod techniques, Questionnaires, Factor analysis, Translations, Evaluation
Geographic Terms: Denmark
Abstract: Aim: The aim of this study was to translate and culturally adapt The Emergency Department—Consumer Assessment of Healthcare Providers and Systems (ED CAPHS) to the Danish ED context. Background: In Denmark, a large number of patients attend emergency departments (ED) every year. During their ED visits, examinations, tests and encounters with different healthcare professionals occur frequently. Moreover, patients receive much information. Patients' direct experiences of care can provide valuable insights into what works and what does not in health care. The emergency department—consumer assessment of healthcare providers and systems (ED CAPHS) is a valid questionnaire designed to measure patients' experiences with ED care and is intended for patients discharged home following their ED visit. Method: The translation process was systematically planned and executed using the principles of good practice for the translation and cultural adaptation process for patient‐reported outcomes (PRO) guidelines by the ISPOR. Results: The translation and cultural adaption process were successfully conducted. Three items concerning language and race were omitted as they are not distinct in Danish ED context. Furthermore, a few conceptual factors and linguistic challenges were discussed and harmonised during the reconciliation and harmonisation process respectively. The Danish survey ED CAPHS DK containing 32 items was proofread and finalised. Conclusion: Overall, patients reported that the survey was relevant and comprehensive, as it focused on essential factors when discharged directly home after an ED admission. ED CAPHS DK is found to be content valid and ready for use. However, a future study testing the Danish version using confirmative factor analysis and internal consistency reliability is needed to ensure construct validity and reliability. [ABSTRACT FROM AUTHOR]
Copyright of Scandinavian Journal of Caring Sciences is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: Translation and cultural adaption of the emergency department—consumer assessment of healthcare providers and systems (ED CAPHS)—A questionnaire to measure patient experience in Denmark.
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  Data: <searchLink fieldCode="AR" term="%22Abrahamsen%2C+Charlotte%22">Abrahamsen, Charlotte</searchLink><br /><searchLink fieldCode="AR" term="%22Jensen%2C+Charlotte+Myhre%22">Jensen, Charlotte Myhre</searchLink><br /><searchLink fieldCode="AR" term="%22Elkjær%2C+Mette%22">Elkjær, Mette</searchLink><br /><searchLink fieldCode="AR" term="%22Østervang%2C+Christina%22">Østervang, Christina</searchLink><br /><searchLink fieldCode="AR" term="%22Knudsen%2C+Bettina+Mølri%22">Knudsen, Bettina Mølri</searchLink><br /><searchLink fieldCode="AR" term="%22Jensen%2C+Signe+Steenstrup%22">Jensen, Signe Steenstrup</searchLink><br /><searchLink fieldCode="AR" term="%22Moos%2C+Caroline%22">Moos, Caroline</searchLink><br /><searchLink fieldCode="AR" term="%22Viberg%2C+Bjarke%22">Viberg, Bjarke</searchLink><br /><searchLink fieldCode="AR" term="%22Mogensen%2C+Christian+Backer%22">Mogensen, Christian Backer</searchLink>
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  Data: <searchLink fieldCode="JN" term="%22Scandinavian+Journal+of+Caring+Sciences%22">Scandinavian Journal of Caring Sciences</searchLink>. Sep2023, Vol. 37 Issue 3, p872-879. 8p. 1 Chart.
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  Data: Aim: The aim of this study was to translate and culturally adapt The Emergency Department—Consumer Assessment of Healthcare Providers and Systems (ED CAPHS) to the Danish ED context. Background: In Denmark, a large number of patients attend emergency departments (ED) every year. During their ED visits, examinations, tests and encounters with different healthcare professionals occur frequently. Moreover, patients receive much information. Patients' direct experiences of care can provide valuable insights into what works and what does not in health care. The emergency department—consumer assessment of healthcare providers and systems (ED CAPHS) is a valid questionnaire designed to measure patients' experiences with ED care and is intended for patients discharged home following their ED visit. Method: The translation process was systematically planned and executed using the principles of good practice for the translation and cultural adaptation process for patient‐reported outcomes (PRO) guidelines by the ISPOR. Results: The translation and cultural adaption process were successfully conducted. Three items concerning language and race were omitted as they are not distinct in Danish ED context. Furthermore, a few conceptual factors and linguistic challenges were discussed and harmonised during the reconciliation and harmonisation process respectively. The Danish survey ED CAPHS DK containing 32 items was proofread and finalised. Conclusion: Overall, patients reported that the survey was relevant and comprehensive, as it focused on essential factors when discharged directly home after an ED admission. ED CAPHS DK is found to be content valid and ready for use. However, a future study testing the Danish version using confirmative factor analysis and internal consistency reliability is needed to ensure construct validity and reliability. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Scandinavian Journal of Caring Sciences is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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      – Type: doi
        Value: 10.1111/scs.13146
    Languages:
      – Code: eng
        Text: English
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      Pagination:
        PageCount: 8
        StartPage: 872
    Subjects:
      – SubjectFull: Reliability (Personality trait)
        Type: general
      – SubjectFull: Research evaluation
        Type: general
      – SubjectFull: Hospital emergency services
        Type: general
      – SubjectFull: Health outcome assessment
        Type: general
      – SubjectFull: Experience
        Type: general
      – SubjectFull: Multitrait multimethod techniques
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      – SubjectFull: Questionnaires
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      – SubjectFull: Factor analysis
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      – SubjectFull: Translations
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      – SubjectFull: Evaluation
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      – SubjectFull: Denmark
        Type: general
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      – TitleFull: Translation and cultural adaption of the emergency department—consumer assessment of healthcare providers and systems (ED CAPHS)—A questionnaire to measure patient experience in Denmark.
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              M: 09
              Text: Sep2023
              Type: published
              Y: 2023
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