View in EDS HTML Full Text PDF Full Text

Flip focus and emphasise patient resources in person‐centred care over the telephone—A retrospective descriptive study.

Saved in:
Bibliographic Details
Title: Flip focus and emphasise patient resources in person‐centred care over the telephone—A retrospective descriptive study.
Authors: Ulin, Kerstin, Fors, Andreas, Ali, Lilas, Ekman, Inger, Jansson, Inger
Source: Scandinavian Journal of Caring Sciences. Sep2023, Vol. 37 Issue 3, p797-804. 8p. 5 Charts.
Subjects: Leisure, Social support, Conversation, Research methodology, Motivation (Psychology), Patient-centered care, Retrospective studies, Quantitative research, Helplines, Medical protocols, Dyspnea, Physical activity, Information resources, Nurses, Obstructive lung diseases, Health behavior, Mental depression, Chest pain, Descriptive statistics, Research funding, Content analysis, Social skills, Fatigue (Physiology), Anxiety, Heart failure, Optimism, Behavior modification, Goal (Psychology), Edema, Symptoms
Abstract: Aim: The study aim was to describe the content of person‐centred health plans, formulated via telephone conversations between registered nurses and patients with chronic obstructive pulmonary disease and/or chronic heart failure. Method: Patients who had been hospitalised due to worsening chronic obstructive pulmonary disease and/or chronic heart failure were enrolled. After hospital discharge, the patients received a person‐centred telephone support where a health plan was co‐created with registered nurses who had received training in the theory and practice of person‐centred care. A retrospective descriptive review of 95 health plans using content analysis was conducted. Results: The health plan content revealed personal resources such as optimism and motivation in patients with chronic obstructive pulmonary disease and/or chronic heart failure. Although patients reported severe dyspnoea symptoms, the most common goals were to engage in physical activity and to be able to manage social life and leisure activities. Additionally, the health plans illustrated that patients were capable of using their own interventions to reach their goals rather than accessing municipal and health care support. Conclusion: The focus on listening, that person‐centred telephone care affords, promotes the patient's own goals, interventions, and resources, which can be used to tailor support and engage the patient as an active partner in their care. The flipped focus from patient to person highlights the person's own resources, which in turn may contribute to a reduced need for hospital care. [ABSTRACT FROM AUTHOR]
Copyright of Scandinavian Journal of Caring Sciences is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Psychology and Behavioral Sciences Collection
Full text is not displayed to guests.
FullText Links:
  – Type: pdflink
Text:
  Availability: 1
Header DbId: pbh
DbLabel: Psychology and Behavioral Sciences Collection
An: 169971378
AccessLevel: 6
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: Flip focus and emphasise patient resources in person‐centred care over the telephone—A retrospective descriptive study.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Ulin%2C+Kerstin%22">Ulin, Kerstin</searchLink><br /><searchLink fieldCode="AR" term="%22Fors%2C+Andreas%22">Fors, Andreas</searchLink><br /><searchLink fieldCode="AR" term="%22Ali%2C+Lilas%22">Ali, Lilas</searchLink><br /><searchLink fieldCode="AR" term="%22Ekman%2C+Inger%22">Ekman, Inger</searchLink><br /><searchLink fieldCode="AR" term="%22Jansson%2C+Inger%22">Jansson, Inger</searchLink>
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Scandinavian+Journal+of+Caring+Sciences%22">Scandinavian Journal of Caring Sciences</searchLink>. Sep2023, Vol. 37 Issue 3, p797-804. 8p. 5 Charts.
– Name: Subject
  Label: Subjects
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Leisure%22">Leisure</searchLink><br /><searchLink fieldCode="DE" term="%22Social+support%22">Social support</searchLink><br /><searchLink fieldCode="DE" term="%22Conversation%22">Conversation</searchLink><br /><searchLink fieldCode="DE" term="%22Research+methodology%22">Research methodology</searchLink><br /><searchLink fieldCode="DE" term="%22Motivation+%28Psychology%29%22">Motivation (Psychology)</searchLink><br /><searchLink fieldCode="DE" term="%22Patient-centered+care%22">Patient-centered care</searchLink><br /><searchLink fieldCode="DE" term="%22Retrospective+studies%22">Retrospective studies</searchLink><br /><searchLink fieldCode="DE" term="%22Quantitative+research%22">Quantitative research</searchLink><br /><searchLink fieldCode="DE" term="%22Helplines%22">Helplines</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+protocols%22">Medical protocols</searchLink><br /><searchLink fieldCode="DE" term="%22Dyspnea%22">Dyspnea</searchLink><br /><searchLink fieldCode="DE" term="%22Physical+activity%22">Physical activity</searchLink><br /><searchLink fieldCode="DE" term="%22Information+resources%22">Information resources</searchLink><br /><searchLink fieldCode="DE" term="%22Nurses%22">Nurses</searchLink><br /><searchLink fieldCode="DE" term="%22Obstructive+lung+diseases%22">Obstructive lung diseases</searchLink><br /><searchLink fieldCode="DE" term="%22Health+behavior%22">Health behavior</searchLink><br /><searchLink fieldCode="DE" term="%22Mental+depression%22">Mental depression</searchLink><br /><searchLink fieldCode="DE" term="%22Chest+pain%22">Chest pain</searchLink><br /><searchLink fieldCode="DE" term="%22Descriptive+statistics%22">Descriptive statistics</searchLink><br /><searchLink fieldCode="DE" term="%22Research+funding%22">Research funding</searchLink><br /><searchLink fieldCode="DE" term="%22Content+analysis%22">Content analysis</searchLink><br /><searchLink fieldCode="DE" term="%22Social+skills%22">Social skills</searchLink><br /><searchLink fieldCode="DE" term="%22Fatigue+%28Physiology%29%22">Fatigue (Physiology)</searchLink><br /><searchLink fieldCode="DE" term="%22Anxiety%22">Anxiety</searchLink><br /><searchLink fieldCode="DE" term="%22Heart+failure%22">Heart failure</searchLink><br /><searchLink fieldCode="DE" term="%22Optimism%22">Optimism</searchLink><br /><searchLink fieldCode="DE" term="%22Behavior+modification%22">Behavior modification</searchLink><br /><searchLink fieldCode="DE" term="%22Goal+%28Psychology%29%22">Goal (Psychology)</searchLink><br /><searchLink fieldCode="DE" term="%22Edema%22">Edema</searchLink><br /><searchLink fieldCode="DE" term="%22Symptoms%22">Symptoms</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Aim: The study aim was to describe the content of person‐centred health plans, formulated via telephone conversations between registered nurses and patients with chronic obstructive pulmonary disease and/or chronic heart failure. Method: Patients who had been hospitalised due to worsening chronic obstructive pulmonary disease and/or chronic heart failure were enrolled. After hospital discharge, the patients received a person‐centred telephone support where a health plan was co‐created with registered nurses who had received training in the theory and practice of person‐centred care. A retrospective descriptive review of 95 health plans using content analysis was conducted. Results: The health plan content revealed personal resources such as optimism and motivation in patients with chronic obstructive pulmonary disease and/or chronic heart failure. Although patients reported severe dyspnoea symptoms, the most common goals were to engage in physical activity and to be able to manage social life and leisure activities. Additionally, the health plans illustrated that patients were capable of using their own interventions to reach their goals rather than accessing municipal and health care support. Conclusion: The focus on listening, that person‐centred telephone care affords, promotes the patient's own goals, interventions, and resources, which can be used to tailor support and engage the patient as an active partner in their care. The flipped focus from patient to person highlights the person's own resources, which in turn may contribute to a reduced need for hospital care. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of Scandinavian Journal of Caring Sciences is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=pbh&AN=169971378
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1111/scs.13164
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 8
        StartPage: 797
    Subjects:
      – SubjectFull: Leisure
        Type: general
      – SubjectFull: Social support
        Type: general
      – SubjectFull: Conversation
        Type: general
      – SubjectFull: Research methodology
        Type: general
      – SubjectFull: Motivation (Psychology)
        Type: general
      – SubjectFull: Patient-centered care
        Type: general
      – SubjectFull: Retrospective studies
        Type: general
      – SubjectFull: Quantitative research
        Type: general
      – SubjectFull: Helplines
        Type: general
      – SubjectFull: Medical protocols
        Type: general
      – SubjectFull: Dyspnea
        Type: general
      – SubjectFull: Physical activity
        Type: general
      – SubjectFull: Information resources
        Type: general
      – SubjectFull: Nurses
        Type: general
      – SubjectFull: Obstructive lung diseases
        Type: general
      – SubjectFull: Health behavior
        Type: general
      – SubjectFull: Mental depression
        Type: general
      – SubjectFull: Chest pain
        Type: general
      – SubjectFull: Descriptive statistics
        Type: general
      – SubjectFull: Research funding
        Type: general
      – SubjectFull: Content analysis
        Type: general
      – SubjectFull: Social skills
        Type: general
      – SubjectFull: Fatigue (Physiology)
        Type: general
      – SubjectFull: Anxiety
        Type: general
      – SubjectFull: Heart failure
        Type: general
      – SubjectFull: Optimism
        Type: general
      – SubjectFull: Behavior modification
        Type: general
      – SubjectFull: Goal (Psychology)
        Type: general
      – SubjectFull: Edema
        Type: general
      – SubjectFull: Symptoms
        Type: general
    Titles:
      – TitleFull: Flip focus and emphasise patient resources in person‐centred care over the telephone—A retrospective descriptive study.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Ulin, Kerstin
      – PersonEntity:
          Name:
            NameFull: Fors, Andreas
      – PersonEntity:
          Name:
            NameFull: Ali, Lilas
      – PersonEntity:
          Name:
            NameFull: Ekman, Inger
      – PersonEntity:
          Name:
            NameFull: Jansson, Inger
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 09
              Text: Sep2023
              Type: published
              Y: 2023
          Identifiers:
            – Type: issn-print
              Value: 02839318
          Numbering:
            – Type: volume
              Value: 37
            – Type: issue
              Value: 3
          Titles:
            – TitleFull: Scandinavian Journal of Caring Sciences
              Type: main
ResultId 1