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Practitioners' perspectives on preparing for and delivering remote psychological support in Nepal, Perú and the United States during COVID‐19.

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Title: Practitioners' perspectives on preparing for and delivering remote psychological support in Nepal, Perú and the United States during COVID‐19.
Authors: Pedersen, Gloria A., Elnasseh, Abdelrhman, Bhattacharya, Bani, Moran, Leydi, Neupane, Vibha, Galea, Jerome T., Contreras, Carmen, Pfeffer, Kendall A., Brown, Adam D., Sangraula, Manaswi, Luitel, Nagendra P., Kohrt, Brandon A.
Source: Psychology & Psychotherapy: Theory, Research & Practice. Dec2023, Vol. 96 Issue 4, p849-867. 19p.
Subjects: Social support, Attitudes of medical personnel, Medical care, Interviewing, Mental health, Qualitative research, Conceptual structures, Research funding, Judgment sampling, Thematic analysis, Mental health services, Telemedicine, COVID-19 pandemic, Psychotherapy
Geographic Terms: Nepal, United States, Peru
Abstract: Introduction: The COVID‐19 pandemic has propelled a global paradigm shift in how psychological support is delivered. Remote delivery, through phone and video calls, is now commonplace around the world. However, most adoption of remote delivery methods is occurring without any formal training to ensure safe and effective care. Objective: The purpose of this applied qualitative study was to determine practitioners' experiences of rapidly adapting to deliver psychological support remotely during COVID‐19. Design: We used a pragmatic paradigm and applied approach to gain perspectives related to the feasibility and perceived usefulness of synchronous remote psychological support, including views on how practitioners can be prepared. Methods: Key informant interviews were conducted remotely with 27 specialist and non‐specialist practitioners in Nepal, Perú and the USA. Interviewees were identified through purposeful sampling. Data were analysed using framework analysis. Results: Respondents revealed three key themes: (i) Remote delivery of psychological support raises unique safety concerns and interference with care, (ii) Remote delivery enhances skills and expands opportunities for delivery of psychological support to new populations, and (iii) New training approaches are needed to prepare specialist and non‐specialist practitioners to deliver psychological support remotely. Conclusions: Remote psychological support is feasible and useful for practitioners, including non‐specialists, in diverse global settings. Simulated remote role plays may be a scalable method for ensuring competency in safe and effective remotely‐delivered care. [ABSTRACT FROM AUTHOR]
Copyright of Psychology & Psychotherapy: Theory, Research & Practice is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Psychology and Behavioral Sciences Collection
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  Data: Practitioners' perspectives on preparing for and delivering remote psychological support in Nepal, Perú and the United States during COVID‐19.
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  Data: <searchLink fieldCode="AR" term="%22Pedersen%2C+Gloria+A%2E%22">Pedersen, Gloria A.</searchLink><br /><searchLink fieldCode="AR" term="%22Elnasseh%2C+Abdelrhman%22">Elnasseh, Abdelrhman</searchLink><br /><searchLink fieldCode="AR" term="%22Bhattacharya%2C+Bani%22">Bhattacharya, Bani</searchLink><br /><searchLink fieldCode="AR" term="%22Moran%2C+Leydi%22">Moran, Leydi</searchLink><br /><searchLink fieldCode="AR" term="%22Neupane%2C+Vibha%22">Neupane, Vibha</searchLink><br /><searchLink fieldCode="AR" term="%22Galea%2C+Jerome+T%2E%22">Galea, Jerome T.</searchLink><br /><searchLink fieldCode="AR" term="%22Contreras%2C+Carmen%22">Contreras, Carmen</searchLink><br /><searchLink fieldCode="AR" term="%22Pfeffer%2C+Kendall+A%2E%22">Pfeffer, Kendall A.</searchLink><br /><searchLink fieldCode="AR" term="%22Brown%2C+Adam+D%2E%22">Brown, Adam D.</searchLink><br /><searchLink fieldCode="AR" term="%22Sangraula%2C+Manaswi%22">Sangraula, Manaswi</searchLink><br /><searchLink fieldCode="AR" term="%22Luitel%2C+Nagendra+P%2E%22">Luitel, Nagendra P.</searchLink><br /><searchLink fieldCode="AR" term="%22Kohrt%2C+Brandon+A%2E%22">Kohrt, Brandon A.</searchLink>
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  Data: <searchLink fieldCode="JN" term="%22Psychology+%26+Psychotherapy%3A+Theory%2C+Research+%26+Practice%22">Psychology & Psychotherapy: Theory, Research & Practice</searchLink>. Dec2023, Vol. 96 Issue 4, p849-867. 19p.
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  Data: <searchLink fieldCode="DE" term="%22Social+support%22">Social support</searchLink><br /><searchLink fieldCode="DE" term="%22Attitudes+of+medical+personnel%22">Attitudes of medical personnel</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+care%22">Medical care</searchLink><br /><searchLink fieldCode="DE" term="%22Interviewing%22">Interviewing</searchLink><br /><searchLink fieldCode="DE" term="%22Mental+health%22">Mental health</searchLink><br /><searchLink fieldCode="DE" term="%22Qualitative+research%22">Qualitative research</searchLink><br /><searchLink fieldCode="DE" term="%22Conceptual+structures%22">Conceptual structures</searchLink><br /><searchLink fieldCode="DE" term="%22Research+funding%22">Research funding</searchLink><br /><searchLink fieldCode="DE" term="%22Judgment+sampling%22">Judgment sampling</searchLink><br /><searchLink fieldCode="DE" term="%22Thematic+analysis%22">Thematic analysis</searchLink><br /><searchLink fieldCode="DE" term="%22Mental+health+services%22">Mental health services</searchLink><br /><searchLink fieldCode="DE" term="%22Telemedicine%22">Telemedicine</searchLink><br /><searchLink fieldCode="DE" term="%22COVID-19+pandemic%22">COVID-19 pandemic</searchLink><br /><searchLink fieldCode="DE" term="%22Psychotherapy%22">Psychotherapy</searchLink>
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  Label: Geographic Terms
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  Data: <searchLink fieldCode="DE" term="%22Nepal%22">Nepal</searchLink><br /><searchLink fieldCode="DE" term="%22United+States%22">United States</searchLink><br /><searchLink fieldCode="DE" term="%22Peru%22">Peru</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Introduction: The COVID‐19 pandemic has propelled a global paradigm shift in how psychological support is delivered. Remote delivery, through phone and video calls, is now commonplace around the world. However, most adoption of remote delivery methods is occurring without any formal training to ensure safe and effective care. Objective: The purpose of this applied qualitative study was to determine practitioners' experiences of rapidly adapting to deliver psychological support remotely during COVID‐19. Design: We used a pragmatic paradigm and applied approach to gain perspectives related to the feasibility and perceived usefulness of synchronous remote psychological support, including views on how practitioners can be prepared. Methods: Key informant interviews were conducted remotely with 27 specialist and non‐specialist practitioners in Nepal, Perú and the USA. Interviewees were identified through purposeful sampling. Data were analysed using framework analysis. Results: Respondents revealed three key themes: (i) Remote delivery of psychological support raises unique safety concerns and interference with care, (ii) Remote delivery enhances skills and expands opportunities for delivery of psychological support to new populations, and (iii) New training approaches are needed to prepare specialist and non‐specialist practitioners to deliver psychological support remotely. Conclusions: Remote psychological support is feasible and useful for practitioners, including non‐specialists, in diverse global settings. Simulated remote role plays may be a scalable method for ensuring competency in safe and effective remotely‐delivered care. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
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  Data: <i>Copyright of Psychology & Psychotherapy: Theory, Research & Practice is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.1111/papt.12476
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        Text: English
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    Subjects:
      – SubjectFull: Social support
        Type: general
      – SubjectFull: Attitudes of medical personnel
        Type: general
      – SubjectFull: Medical care
        Type: general
      – SubjectFull: Interviewing
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      – SubjectFull: Mental health
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      – SubjectFull: Qualitative research
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      – SubjectFull: Research funding
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      – SubjectFull: Judgment sampling
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      – SubjectFull: Thematic analysis
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      – SubjectFull: Mental health services
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      – SubjectFull: Telemedicine
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      – SubjectFull: COVID-19 pandemic
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      – SubjectFull: Psychotherapy
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      – SubjectFull: Nepal
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      – SubjectFull: United States
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      – SubjectFull: Peru
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