Aproximación general a la gestión por procesos en los servicios de salud en Latinoamérica: una revisión bibliográfica.

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Title: Aproximación general a la gestión por procesos en los servicios de salud en Latinoamérica: una revisión bibliográfica. (Spanish).
Alternate Title: General approach to management by processes in health services in Latin America: a literature review. (English)
Authors: Lucía Solarte, Ana, Arteaga Díaz, Yurany Marilyn, Andrade Sánchez, Katalina, Herrera López, Harvey Mauricio
Source: Informes Psicológicos. ene-jun2024, Vol. 24 Issue 1, p68-89. 21p.
Subjects: Health facilities, Medical care, Hospitals, Databases, Medical software
Abstract (English): The improvement of health or sanitary services has historically been configured from different strategies; in this sense, the process approach has represented a relevant methodology used by Health Care Providing Institutions (IPS) for administrative and assistance activities. However, to date, there is a lack of clarity regarding its use and impact in Latin America. The objective of this article is to identify the current state of the literature related to process management in health services in Latin America, based on a review of articles published in three databases (SciELO, PubMed Central and Scopus). This bibliographic review was carried out using the PRISMA-P methodology, in which inclusion and exclusion criteria were defined for the collection, systematization, selection and analysis of the studies. Finally, 29 articles were reviewed in depth. The results highlight the characterization of process management, its implementation in hospitals and its evaluation. The studies are scarce and the contribution to the theoretical body is limited. In this region, process management has advanced especially in methodological and normative aspects; however, it is suggested to advance in the implementation of software, the empowerment of human talent and quantitative methodologies. [ABSTRACT FROM AUTHOR]
Abstract (Spanish): El mejoramiento de los servicios de salud o sanitarios ha sido configurado, históricamente, desde diversas estrategias; en este sentido, el enfoque por procesos ha representado una metodología relevante utilizada por las Instituciones Prestadoras de Salud (IPS) para las actividades administrativas y asistenciales. Sin embargo, a la fecha, falta mayor claridad frente a su utilización e impacto en Latinoamérica. El objetivo del artículo es identificar el estado actual de la producción bibliográfica relacionada con la gestión por procesos en los servicios de salud en Latinoamérica, a partir de la revisión de artículos publicados en tres bases de datos (SciELO, PubMed Central y Scopus). Esta revisión bibliográfica se realizó utilizando la metodología PRISMA-P, en la que se definieron criterios de inclusión y exclusión para la recolección, sistematización, selección y análisis de los estudios. Finalmente, se revisaron en profundidad 29 artículos. Los resultados resaltan la caracterización de la gestión por procesos, su implementación en hospitales y la evaluación de los mismos. Los estudios son escasos y el aporte al cuerpo teórico es limitado. En esta región, la gestión por procesos ha avanzado especialmente en lo metodológico y normativo, no obstante, se sugiere avanzar en la implementación de softwares, el empoderamiento del talento humano y en metodologías cuantitativas. [ABSTRACT FROM AUTHOR]
Copyright of Informes Psicológicos is the property of Universidad Pontificia Bolivariana, Facultad de Psicologia and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Psychology and Behavioral Sciences Collection
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  Data: Aproximación general a la gestión por procesos en los servicios de salud en Latinoamérica: una revisión bibliográfica. <i>(Spanish). </i>
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  Data: General approach to management by processes in health services in Latin America: a literature review.<i> (English)</i>
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  Data: <searchLink fieldCode="AR" term="%22Lucía+Solarte%2C+Ana%22">Lucía Solarte, Ana</searchLink><br /><searchLink fieldCode="AR" term="%22Arteaga+Díaz%2C+Yurany+Marilyn%22">Arteaga Díaz, Yurany Marilyn</searchLink><br /><searchLink fieldCode="AR" term="%22Andrade+Sánchez%2C+Katalina%22">Andrade Sánchez, Katalina</searchLink><br /><searchLink fieldCode="AR" term="%22Herrera+López%2C+Harvey+Mauricio%22">Herrera López, Harvey Mauricio</searchLink>
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  Data: <searchLink fieldCode="JN" term="%22Informes+Psicológicos%22">Informes Psicológicos</searchLink>. ene-jun2024, Vol. 24 Issue 1, p68-89. 21p.
– Name: Subject
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  Data: <searchLink fieldCode="DE" term="%22Health+facilities%22">Health facilities</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+care%22">Medical care</searchLink><br /><searchLink fieldCode="DE" term="%22Hospitals%22">Hospitals</searchLink><br /><searchLink fieldCode="DE" term="%22Databases%22">Databases</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+software%22">Medical software</searchLink>
– Name: Abstract
  Label: Abstract (English)
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  Data: The improvement of health or sanitary services has historically been configured from different strategies; in this sense, the process approach has represented a relevant methodology used by Health Care Providing Institutions (IPS) for administrative and assistance activities. However, to date, there is a lack of clarity regarding its use and impact in Latin America. The objective of this article is to identify the current state of the literature related to process management in health services in Latin America, based on a review of articles published in three databases (SciELO, PubMed Central and Scopus). This bibliographic review was carried out using the PRISMA-P methodology, in which inclusion and exclusion criteria were defined for the collection, systematization, selection and analysis of the studies. Finally, 29 articles were reviewed in depth. The results highlight the characterization of process management, its implementation in hospitals and its evaluation. The studies are scarce and the contribution to the theoretical body is limited. In this region, process management has advanced especially in methodological and normative aspects; however, it is suggested to advance in the implementation of software, the empowerment of human talent and quantitative methodologies. [ABSTRACT FROM AUTHOR]
– Name: Abstract
  Label: Abstract (Spanish)
  Group: Ab
  Data: El mejoramiento de los servicios de salud o sanitarios ha sido configurado, históricamente, desde diversas estrategias; en este sentido, el enfoque por procesos ha representado una metodología relevante utilizada por las Instituciones Prestadoras de Salud (IPS) para las actividades administrativas y asistenciales. Sin embargo, a la fecha, falta mayor claridad frente a su utilización e impacto en Latinoamérica. El objetivo del artículo es identificar el estado actual de la producción bibliográfica relacionada con la gestión por procesos en los servicios de salud en Latinoamérica, a partir de la revisión de artículos publicados en tres bases de datos (SciELO, PubMed Central y Scopus). Esta revisión bibliográfica se realizó utilizando la metodología PRISMA-P, en la que se definieron criterios de inclusión y exclusión para la recolección, sistematización, selección y análisis de los estudios. Finalmente, se revisaron en profundidad 29 artículos. Los resultados resaltan la caracterización de la gestión por procesos, su implementación en hospitales y la evaluación de los mismos. Los estudios son escasos y el aporte al cuerpo teórico es limitado. En esta región, la gestión por procesos ha avanzado especialmente en lo metodológico y normativo, no obstante, se sugiere avanzar en la implementación de softwares, el empoderamiento del talento humano y en metodologías cuantitativas. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of Informes Psicológicos is the property of Universidad Pontificia Bolivariana, Facultad de Psicologia and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
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        Value: 10.18566/infpsic.v24n1a05
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      – Code: spa
        Text: Spanish
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        StartPage: 68
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      – SubjectFull: Health facilities
        Type: general
      – SubjectFull: Medical care
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      – SubjectFull: Hospitals
        Type: general
      – SubjectFull: Databases
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      – SubjectFull: Medical software
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      – TitleFull: Aproximación general a la gestión por procesos en los servicios de salud en Latinoamérica: una revisión bibliográfica.
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              Text: ene-jun2024
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              Y: 2024
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