View in EDS HTML Full Text PDF Full Text

Colleague Care – Implementing a staff peer support program.

Saved in:
Bibliographic Details
Title: Colleague Care – Implementing a staff peer support program.
Authors: Michael, Sarah (AUTHOR), Vrklevski, Lila Petar (AUTHOR), Innes, Lesley (AUTHOR), Hallahan, Andrew (AUTHOR), Lyons, Blaise (AUTHOR), Campbell, Sharon (AUTHOR), Slade, Graeme (AUTHOR), Richards, Bethan (AUTHOR)
Source: Australasian Psychiatry. Apr2025, Vol. 33 Issue 2, p259-264. 6p.
Subjects: Peer counseling, Adverse health care events, Victims, Senior leadership teams, Medical personnel, Trust
Geographic Terms: Sydney (N.S.W.)
Abstract: Objectives: In line with the widespread acknowledgement of the harms which can be caused to healthcare staff through their role in adverse events and unexpected patient outcomes, so is there now acceptance of the role of staff peer support programs to support these 'second victims' in a non-clinical way. Here, we share reproduceable steps that any service might take in creating their own staff peer support program. Methods: We outline the establishment of a program in a NSW health-service encompassing several hospitals and services, from initiation of the program, customising it to our local needs, engaging the broader health service, launching the program, and the ongoing maintenance required. Results: Dedicated resourcing and strong executive support have been essential to launch and maintain the program. Reaching all staff in a large organisation and building trust in the program's confidentiality have been the main challenges. Conclusions: Staff peer support programs, whilst early in their evidence, offer a way to provide practical, non-clinical support to staff harmed through adverse events in healthcare. Here, we offer methodology and learnings for all services to consider when implementing a localised program. [ABSTRACT FROM AUTHOR]
Copyright of Australasian Psychiatry is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Psychology and Behavioral Sciences Collection
Full text is not displayed to guests.
FullText Links:
  – Type: pdflink
Text:
  Availability: 1
Header DbId: pbh
DbLabel: Psychology and Behavioral Sciences Collection
An: 184401962
AccessLevel: 6
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: Colleague Care – Implementing a staff peer support program.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Michael%2C+Sarah%22">Michael, Sarah</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Vrklevski%2C+Lila+Petar%22">Vrklevski, Lila Petar</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Innes%2C+Lesley%22">Innes, Lesley</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Hallahan%2C+Andrew%22">Hallahan, Andrew</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Lyons%2C+Blaise%22">Lyons, Blaise</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Campbell%2C+Sharon%22">Campbell, Sharon</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Slade%2C+Graeme%22">Slade, Graeme</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Richards%2C+Bethan%22">Richards, Bethan</searchLink> (AUTHOR)
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Australasian+Psychiatry%22">Australasian Psychiatry</searchLink>. Apr2025, Vol. 33 Issue 2, p259-264. 6p.
– Name: Subject
  Label: Subjects
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Peer+counseling%22">Peer counseling</searchLink><br /><searchLink fieldCode="DE" term="%22Adverse+health+care+events%22">Adverse health care events</searchLink><br /><searchLink fieldCode="DE" term="%22Victims%22">Victims</searchLink><br /><searchLink fieldCode="DE" term="%22Senior+leadership+teams%22">Senior leadership teams</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+personnel%22">Medical personnel</searchLink><br /><searchLink fieldCode="DE" term="%22Trust%22">Trust</searchLink>
– Name: SubjectGeographic
  Label: Geographic Terms
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Sydney+%28N%2ES%2EW%2E%29%22">Sydney (N.S.W.)</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Objectives: In line with the widespread acknowledgement of the harms which can be caused to healthcare staff through their role in adverse events and unexpected patient outcomes, so is there now acceptance of the role of staff peer support programs to support these 'second victims' in a non-clinical way. Here, we share reproduceable steps that any service might take in creating their own staff peer support program. Methods: We outline the establishment of a program in a NSW health-service encompassing several hospitals and services, from initiation of the program, customising it to our local needs, engaging the broader health service, launching the program, and the ongoing maintenance required. Results: Dedicated resourcing and strong executive support have been essential to launch and maintain the program. Reaching all staff in a large organisation and building trust in the program's confidentiality have been the main challenges. Conclusions: Staff peer support programs, whilst early in their evidence, offer a way to provide practical, non-clinical support to staff harmed through adverse events in healthcare. Here, we offer methodology and learnings for all services to consider when implementing a localised program. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of Australasian Psychiatry is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=pbh&AN=184401962
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1177/10398562241301944
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 6
        StartPage: 259
    Subjects:
      – SubjectFull: Peer counseling
        Type: general
      – SubjectFull: Adverse health care events
        Type: general
      – SubjectFull: Victims
        Type: general
      – SubjectFull: Senior leadership teams
        Type: general
      – SubjectFull: Medical personnel
        Type: general
      – SubjectFull: Trust
        Type: general
      – SubjectFull: Sydney (N.S.W.)
        Type: general
    Titles:
      – TitleFull: Colleague Care – Implementing a staff peer support program.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Michael, Sarah
      – PersonEntity:
          Name:
            NameFull: Vrklevski, Lila Petar
      – PersonEntity:
          Name:
            NameFull: Innes, Lesley
      – PersonEntity:
          Name:
            NameFull: Hallahan, Andrew
      – PersonEntity:
          Name:
            NameFull: Lyons, Blaise
      – PersonEntity:
          Name:
            NameFull: Campbell, Sharon
      – PersonEntity:
          Name:
            NameFull: Slade, Graeme
      – PersonEntity:
          Name:
            NameFull: Richards, Bethan
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 04
              Text: Apr2025
              Type: published
              Y: 2025
          Identifiers:
            – Type: issn-print
              Value: 10398562
          Numbering:
            – Type: volume
              Value: 33
            – Type: issue
              Value: 2
          Titles:
            – TitleFull: Australasian Psychiatry
              Type: main
ResultId 1