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What do they look for and what do they find? A coproduced qualitative study on young people's experiences of searching for mental health information online.

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Title: What do they look for and what do they find? A coproduced qualitative study on young people's experiences of searching for mental health information online.
Authors: Loades, M. E., Higson‐Sweeney, N., Teague, B., Leas, J., Payne‐Cook, C., Slastikova, A. V., Peel, H., Chamberlain, G., Ferguson, L., Janes, K., Rhodes, T., Roupa, E. C., Biddle, L.
Source: Psychology & Psychotherapy: Theory, Research & Practice. Jun2025, Vol. 98 Issue 2, p373-395. 23p.
Subjects: Internet searching, World Wide Web, National health services, Mental health services, Qualitative research, Research funding, Health, Interviewing, Information resources, Descriptive statistics, Experience, Thematic analysis, Information retrieval, Information-seeking behavior, Mental depression
Abstract: Background: Many young people (YP) struggle with their mental health and look online for help. To capitalise on their digital presence, we need to better understand how and where they seek information online and what they think of what they find. Method: We recruited 24 YP (aged 13–18 years). Online interviews were co‐conducted by research team members and trained young researchers. We presented a persona with depression symptoms and asked about potential sources of information/support they might seek. They were also asked to think aloud while searching online and reviewing mental health resources (NHS, Young Minds). We used reflexive thematic analysis. Results: Analysis generated four themes: (1) the online help‐seeking process, showcasing where YP look for information and why; (2) the mismatch between the information YP expected to find and the reality; (3) the strategies YP employed to determine a source's trust and credibility and (4) individual differences that can influence help‐seeking. Conclusion: Participants initiated their online search by Googling symptoms. They trusted NHS websites for basic medical information, while charities provided detailed content. Despite scepticism about content, social media offered validation. Online resources should prioritise visual appeal, user‐friendliness, age‐appropriate and personalised content and peer insights. Codesign is imperative to ensure high‐quality, impactful research. [ABSTRACT FROM AUTHOR]
Copyright of Psychology & Psychotherapy: Theory, Research & Practice is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Psychology and Behavioral Sciences Collection
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  Data: What do they look for and what do they find? A coproduced qualitative study on young people's experiences of searching for mental health information online.
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  Data: <searchLink fieldCode="AR" term="%22Loades%2C+M%2E+E%2E%22">Loades, M. E.</searchLink><br /><searchLink fieldCode="AR" term="%22Higson‐Sweeney%2C+N%2E%22">Higson‐Sweeney, N.</searchLink><br /><searchLink fieldCode="AR" term="%22Teague%2C+B%2E%22">Teague, B.</searchLink><br /><searchLink fieldCode="AR" term="%22Leas%2C+J%2E%22">Leas, J.</searchLink><br /><searchLink fieldCode="AR" term="%22Payne‐Cook%2C+C%2E%22">Payne‐Cook, C.</searchLink><br /><searchLink fieldCode="AR" term="%22Slastikova%2C+A%2E+V%2E%22">Slastikova, A. V.</searchLink><br /><searchLink fieldCode="AR" term="%22Peel%2C+H%2E%22">Peel, H.</searchLink><br /><searchLink fieldCode="AR" term="%22Chamberlain%2C+G%2E%22">Chamberlain, G.</searchLink><br /><searchLink fieldCode="AR" term="%22Ferguson%2C+L%2E%22">Ferguson, L.</searchLink><br /><searchLink fieldCode="AR" term="%22Janes%2C+K%2E%22">Janes, K.</searchLink><br /><searchLink fieldCode="AR" term="%22Rhodes%2C+T%2E%22">Rhodes, T.</searchLink><br /><searchLink fieldCode="AR" term="%22Roupa%2C+E%2E+C%2E%22">Roupa, E. C.</searchLink><br /><searchLink fieldCode="AR" term="%22Biddle%2C+L%2E%22">Biddle, L.</searchLink>
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  Data: <searchLink fieldCode="JN" term="%22Psychology+%26+Psychotherapy%3A+Theory%2C+Research+%26+Practice%22">Psychology & Psychotherapy: Theory, Research & Practice</searchLink>. Jun2025, Vol. 98 Issue 2, p373-395. 23p.
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  Data: <searchLink fieldCode="DE" term="%22Internet+searching%22">Internet searching</searchLink><br /><searchLink fieldCode="DE" term="%22World+Wide+Web%22">World Wide Web</searchLink><br /><searchLink fieldCode="DE" term="%22National+health+services%22">National health services</searchLink><br /><searchLink fieldCode="DE" term="%22Mental+health+services%22">Mental health services</searchLink><br /><searchLink fieldCode="DE" term="%22Qualitative+research%22">Qualitative research</searchLink><br /><searchLink fieldCode="DE" term="%22Research+funding%22">Research funding</searchLink><br /><searchLink fieldCode="DE" term="%22Health%22">Health</searchLink><br /><searchLink fieldCode="DE" term="%22Interviewing%22">Interviewing</searchLink><br /><searchLink fieldCode="DE" term="%22Information+resources%22">Information resources</searchLink><br /><searchLink fieldCode="DE" term="%22Descriptive+statistics%22">Descriptive statistics</searchLink><br /><searchLink fieldCode="DE" term="%22Experience%22">Experience</searchLink><br /><searchLink fieldCode="DE" term="%22Thematic+analysis%22">Thematic analysis</searchLink><br /><searchLink fieldCode="DE" term="%22Information+retrieval%22">Information retrieval</searchLink><br /><searchLink fieldCode="DE" term="%22Information-seeking+behavior%22">Information-seeking behavior</searchLink><br /><searchLink fieldCode="DE" term="%22Mental+depression%22">Mental depression</searchLink>
– Name: Abstract
  Label: Abstract
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  Data: Background: Many young people (YP) struggle with their mental health and look online for help. To capitalise on their digital presence, we need to better understand how and where they seek information online and what they think of what they find. Method: We recruited 24 YP (aged 13–18 years). Online interviews were co‐conducted by research team members and trained young researchers. We presented a persona with depression symptoms and asked about potential sources of information/support they might seek. They were also asked to think aloud while searching online and reviewing mental health resources (NHS, Young Minds). We used reflexive thematic analysis. Results: Analysis generated four themes: (1) the online help‐seeking process, showcasing where YP look for information and why; (2) the mismatch between the information YP expected to find and the reality; (3) the strategies YP employed to determine a source's trust and credibility and (4) individual differences that can influence help‐seeking. Conclusion: Participants initiated their online search by Googling symptoms. They trusted NHS websites for basic medical information, while charities provided detailed content. Despite scepticism about content, social media offered validation. Online resources should prioritise visual appeal, user‐friendliness, age‐appropriate and personalised content and peer insights. Codesign is imperative to ensure high‐quality, impactful research. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Psychology & Psychotherapy: Theory, Research & Practice is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.1111/papt.12550
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      – Code: eng
        Text: English
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    Subjects:
      – SubjectFull: Internet searching
        Type: general
      – SubjectFull: World Wide Web
        Type: general
      – SubjectFull: National health services
        Type: general
      – SubjectFull: Mental health services
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      – SubjectFull: Qualitative research
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      – SubjectFull: Research funding
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      – SubjectFull: Information resources
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      – SubjectFull: Descriptive statistics
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      – SubjectFull: Experience
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      – SubjectFull: Thematic analysis
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      – SubjectFull: Information retrieval
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      – SubjectFull: Information-seeking behavior
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      – SubjectFull: Mental depression
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