A pre and post evaluation of the communication and interaction training programme for professionals in dementia care.

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Title: A pre and post evaluation of the communication and interaction training programme for professionals in dementia care.
Authors: Trees, Sophie, James, Ian Andrew, Stapleton, Sally, Rippon, Daniel
Source: Psychology & Psychotherapy: Theory, Research & Practice. Jun2025, Vol. 98 Issue 2, p275-288. 14p.
Subjects: Treatment of dementia, Communicative competence, T-test (Statistics), Questionnaires, Educational outcomes, Descriptive statistics, Confidence, Patient-centered care, Pre-tests & post-tests, Professions, Communication, Patient-professional relations, Attitudes of medical personnel, Comparative studies, Dementia patients
Abstract: Background: NICE guidelines advocate that healthcare professionals should aim to use non‐pharmacological and person‐centred approaches as primary strategies to reduce or prevent distress in people living with dementia who reside within care settings. However, despite these recommendations, recent studies have illustrated that there is still a requirement for healthcare professionals to have adequate opportunities to access training programmes and guidance on how to effectively use non‐pharmacological approaches in dementia care settings. Communication and Interaction Training (CAIT) was developed to train healthcare professionals in dementia care on how to apply person‐centred principles to effectively reduce or negate distress in people living with dementia in a non‐invasive manner. Aims: This paper provides an overview of current debates regarding the use of non‐pharmacological approaches in dementia care, as initial care strategies, to reduce the primary use of pharmacological interventions that may have deleterious side effects for people living with dementia. Furthermore, this paper provides a summary of an evaluation that assessed the extent to which a 2‐day CAIT programme could enhance healthcare professionals in their perceived ability to communicate therapeutically with and provide care for people living with dementia. Materials & Methods: In this evaluation, 35 healthcare professionals in dementia care engaged with the 2‐day CAIT programme. The Confidence in Dementia Scale, Knowledge in Dementia Scale and Compassionate Competence Scale were administered for participants to complete pre and post training. Results: A series of parametric paired samples t‐tests were completed, and the results indicated that the 2‐day CAIT course was effective in enhancing healthcare professionals' perceived confidence, communication skills, sensitivity, and ability to meet the care needs of people living with dementia. However, staff' knowledge of dementia did not significantly increase following the CAIT course, which could be due to participants already having high levels of knowledge on dementia prior to training. Discussion & Conclusion: These results indicated that engaging in CAIT could be beneficial in enhancing healthcare professionals' perceived ability to use therapeutic communication strategies in their interactions with people living with dementia. Discussion is provided on how the delivery of training programmes, such as CAIT, may assist in re‐enforcing guidelines that advocate for the use of non‐pharmacological and non‐invasive approaches in dementia care. [ABSTRACT FROM AUTHOR]
Copyright of Psychology & Psychotherapy: Theory, Research & Practice is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: A pre and post evaluation of the communication and interaction training programme for professionals in dementia care.
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  Data: <searchLink fieldCode="AR" term="%22Trees%2C+Sophie%22">Trees, Sophie</searchLink><br /><searchLink fieldCode="AR" term="%22James%2C+Ian+Andrew%22">James, Ian Andrew</searchLink><br /><searchLink fieldCode="AR" term="%22Stapleton%2C+Sally%22">Stapleton, Sally</searchLink><br /><searchLink fieldCode="AR" term="%22Rippon%2C+Daniel%22">Rippon, Daniel</searchLink>
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  Data: <searchLink fieldCode="JN" term="%22Psychology+%26+Psychotherapy%3A+Theory%2C+Research+%26+Practice%22">Psychology & Psychotherapy: Theory, Research & Practice</searchLink>. Jun2025, Vol. 98 Issue 2, p275-288. 14p.
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  Data: <searchLink fieldCode="DE" term="%22Treatment+of+dementia%22">Treatment of dementia</searchLink><br /><searchLink fieldCode="DE" term="%22Communicative+competence%22">Communicative competence</searchLink><br /><searchLink fieldCode="DE" term="%22T-test+%28Statistics%29%22">T-test (Statistics)</searchLink><br /><searchLink fieldCode="DE" term="%22Questionnaires%22">Questionnaires</searchLink><br /><searchLink fieldCode="DE" term="%22Educational+outcomes%22">Educational outcomes</searchLink><br /><searchLink fieldCode="DE" term="%22Descriptive+statistics%22">Descriptive statistics</searchLink><br /><searchLink fieldCode="DE" term="%22Confidence%22">Confidence</searchLink><br /><searchLink fieldCode="DE" term="%22Patient-centered+care%22">Patient-centered care</searchLink><br /><searchLink fieldCode="DE" term="%22Pre-tests+%26+post-tests%22">Pre-tests & post-tests</searchLink><br /><searchLink fieldCode="DE" term="%22Professions%22">Professions</searchLink><br /><searchLink fieldCode="DE" term="%22Communication%22">Communication</searchLink><br /><searchLink fieldCode="DE" term="%22Patient-professional+relations%22">Patient-professional relations</searchLink><br /><searchLink fieldCode="DE" term="%22Attitudes+of+medical+personnel%22">Attitudes of medical personnel</searchLink><br /><searchLink fieldCode="DE" term="%22Comparative+studies%22">Comparative studies</searchLink><br /><searchLink fieldCode="DE" term="%22Dementia+patients%22">Dementia patients</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Background: NICE guidelines advocate that healthcare professionals should aim to use non‐pharmacological and person‐centred approaches as primary strategies to reduce or prevent distress in people living with dementia who reside within care settings. However, despite these recommendations, recent studies have illustrated that there is still a requirement for healthcare professionals to have adequate opportunities to access training programmes and guidance on how to effectively use non‐pharmacological approaches in dementia care settings. Communication and Interaction Training (CAIT) was developed to train healthcare professionals in dementia care on how to apply person‐centred principles to effectively reduce or negate distress in people living with dementia in a non‐invasive manner. Aims: This paper provides an overview of current debates regarding the use of non‐pharmacological approaches in dementia care, as initial care strategies, to reduce the primary use of pharmacological interventions that may have deleterious side effects for people living with dementia. Furthermore, this paper provides a summary of an evaluation that assessed the extent to which a 2‐day CAIT programme could enhance healthcare professionals in their perceived ability to communicate therapeutically with and provide care for people living with dementia. Materials & Methods: In this evaluation, 35 healthcare professionals in dementia care engaged with the 2‐day CAIT programme. The Confidence in Dementia Scale, Knowledge in Dementia Scale and Compassionate Competence Scale were administered for participants to complete pre and post training. Results: A series of parametric paired samples t‐tests were completed, and the results indicated that the 2‐day CAIT course was effective in enhancing healthcare professionals' perceived confidence, communication skills, sensitivity, and ability to meet the care needs of people living with dementia. However, staff' knowledge of dementia did not significantly increase following the CAIT course, which could be due to participants already having high levels of knowledge on dementia prior to training. Discussion & Conclusion: These results indicated that engaging in CAIT could be beneficial in enhancing healthcare professionals' perceived ability to use therapeutic communication strategies in their interactions with people living with dementia. Discussion is provided on how the delivery of training programmes, such as CAIT, may assist in re‐enforcing guidelines that advocate for the use of non‐pharmacological and non‐invasive approaches in dementia care. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
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  Data: <i>Copyright of Psychology & Psychotherapy: Theory, Research & Practice is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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      – Type: doi
        Value: 10.1111/papt.12568
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 14
        StartPage: 275
    Subjects:
      – SubjectFull: Treatment of dementia
        Type: general
      – SubjectFull: Communicative competence
        Type: general
      – SubjectFull: T-test (Statistics)
        Type: general
      – SubjectFull: Questionnaires
        Type: general
      – SubjectFull: Educational outcomes
        Type: general
      – SubjectFull: Descriptive statistics
        Type: general
      – SubjectFull: Confidence
        Type: general
      – SubjectFull: Patient-centered care
        Type: general
      – SubjectFull: Pre-tests & post-tests
        Type: general
      – SubjectFull: Professions
        Type: general
      – SubjectFull: Communication
        Type: general
      – SubjectFull: Patient-professional relations
        Type: general
      – SubjectFull: Attitudes of medical personnel
        Type: general
      – SubjectFull: Comparative studies
        Type: general
      – SubjectFull: Dementia patients
        Type: general
    Titles:
      – TitleFull: A pre and post evaluation of the communication and interaction training programme for professionals in dementia care.
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            NameFull: James, Ian Andrew
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            NameFull: Stapleton, Sally
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            – D: 01
              M: 06
              Text: Jun2025
              Type: published
              Y: 2025
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