Reorganization of the Danish out-of-hours primary care – a descriptive study.

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Title: Reorganization of the Danish out-of-hours primary care – a descriptive study.
Authors: Søvsø, Morten Breinholt (AUTHOR), Thomsen, Janus Laust (AUTHOR), Frischknecht Christensen, Erika (AUTHOR), Iversen, Kasper Karmark (AUTHOR), Folke, Fredrik (AUTHOR), Mogensen, Christian Backer (AUTHOR), Lassen, Annmarie (AUTHOR), Søndergaard, Jens (AUTHOR), Christensen, Helle Collatz (AUTHOR), Elkjær, Mette (AUTHOR), Heltberg, Andreas Søndergaard (AUTHOR), Væggemose, Ulla (AUTHOR), Mikkelsen, Søren (AUTHOR), Andersen, Lars Bredevang (AUTHOR), Gude, Martin Faurholdt (AUTHOR), Gehrt, Tine Bennedsen (AUTHOR), Zakariassen, Erik (AUTHOR), Huibers, Linda (AUTHOR)
Source: Scandinavian Journal of Primary Health Care. Sep2025, Vol. 43 Issue 3, p639-648. 10p.
Subjects: Cross-sectional method, Health services administration, Nurses, Interprofessional relations, Primary health care, Medical care, Emergency medical technicians, Emergency medical services, Population geography, Hospital emergency services, Research methodology, Medical referrals, Time
Geographic Terms: Denmark
Abstract: Background: Increasing demand for healthcare due to demographic changes and shortage of healthcare professionals challenges the provision of unplanned care. In Denmark, different organizational changes across all regions have been implemented to meet these challenges. This provides great potential for research on the effect of different organizational choices on the use and quality of healthcare. Thus, we aim to provide a comprehensive overview of the current organizational models for acute unplanned out-of-hours primary care (OOHPC) across the five Danish regions, incorporating key contextual factors to characterize these regional systems. Methods: Nationwide cross-sectional survey study on OOHPC models in all Danish regions (North, Central, Southern, Capital, and Zealand). Survey questions covered a list of predefined topics created in the author group. One survey was completed per region. Results: OOHPC models differ across regions and time of day. In the North, Central, and Southern regions from 4 PM–11 PM, general practitioner (GP) cooperatives deliver OOHPC (telephone triage, tele- and clinic consultations, and home visits). From 11 PM–8 AM, the regional emergency medical services provide OOHPC in the North (GPs/physicians, paramedics) and Central (physicians, nurses, paramedics) regions. In the Southern region, the administrative responsibility of the OOHPC lies with the emergency department, but GPs provide healthcare aided by paramedics. The Capital, Central (nights), and Zealand regions have nurses and physicians performing telephone triage. All regions provide clinic consultations with physicians. In the Capital region, these consultations are hospital-based. Currently, no OOHPC data is transferred to national registries in four regions during nighttime. Conclusion: Danish OOHPC models differ substantially regarding the use of healthcare professionals for delivering acute unplanned care. All regions still provide gatekeeping, where OOHPC performs a primary evaluation before a possible hospital contact. Delivery of relevant data to registries has decreased substantially with the current models, potentially creating a barrier for nationwide research on OOHPC. [ABSTRACT FROM AUTHOR]
Copyright of Scandinavian Journal of Primary Health Care is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Psychology and Behavioral Sciences Collection
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  Data: Reorganization of the Danish out-of-hours primary care – a descriptive study.
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  Data: <searchLink fieldCode="AR" term="%22Søvsø%2C+Morten+Breinholt%22">Søvsø, Morten Breinholt</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Thomsen%2C+Janus+Laust%22">Thomsen, Janus Laust</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Frischknecht+Christensen%2C+Erika%22">Frischknecht Christensen, Erika</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Iversen%2C+Kasper+Karmark%22">Iversen, Kasper Karmark</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Folke%2C+Fredrik%22">Folke, Fredrik</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Mogensen%2C+Christian+Backer%22">Mogensen, Christian Backer</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Lassen%2C+Annmarie%22">Lassen, Annmarie</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Søndergaard%2C+Jens%22">Søndergaard, Jens</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Christensen%2C+Helle+Collatz%22">Christensen, Helle Collatz</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Elkjær%2C+Mette%22">Elkjær, Mette</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Heltberg%2C+Andreas+Søndergaard%22">Heltberg, Andreas Søndergaard</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Væggemose%2C+Ulla%22">Væggemose, Ulla</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Mikkelsen%2C+Søren%22">Mikkelsen, Søren</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Andersen%2C+Lars+Bredevang%22">Andersen, Lars Bredevang</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Gude%2C+Martin+Faurholdt%22">Gude, Martin Faurholdt</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Gehrt%2C+Tine+Bennedsen%22">Gehrt, Tine Bennedsen</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Zakariassen%2C+Erik%22">Zakariassen, Erik</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Huibers%2C+Linda%22">Huibers, Linda</searchLink> (AUTHOR)
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  Data: <searchLink fieldCode="JN" term="%22Scandinavian+Journal+of+Primary+Health+Care%22">Scandinavian Journal of Primary Health Care</searchLink>. Sep2025, Vol. 43 Issue 3, p639-648. 10p.
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  Data: <searchLink fieldCode="DE" term="%22Cross-sectional+method%22">Cross-sectional method</searchLink><br /><searchLink fieldCode="DE" term="%22Health+services+administration%22">Health services administration</searchLink><br /><searchLink fieldCode="DE" term="%22Nurses%22">Nurses</searchLink><br /><searchLink fieldCode="DE" term="%22Interprofessional+relations%22">Interprofessional relations</searchLink><br /><searchLink fieldCode="DE" term="%22Primary+health+care%22">Primary health care</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+care%22">Medical care</searchLink><br /><searchLink fieldCode="DE" term="%22Emergency+medical+technicians%22">Emergency medical technicians</searchLink><br /><searchLink fieldCode="DE" term="%22Emergency+medical+services%22">Emergency medical services</searchLink><br /><searchLink fieldCode="DE" term="%22Population+geography%22">Population geography</searchLink><br /><searchLink fieldCode="DE" term="%22Hospital+emergency+services%22">Hospital emergency services</searchLink><br /><searchLink fieldCode="DE" term="%22Research+methodology%22">Research methodology</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+referrals%22">Medical referrals</searchLink><br /><searchLink fieldCode="DE" term="%22Time%22">Time</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Denmark%22">Denmark</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Background: Increasing demand for healthcare due to demographic changes and shortage of healthcare professionals challenges the provision of unplanned care. In Denmark, different organizational changes across all regions have been implemented to meet these challenges. This provides great potential for research on the effect of different organizational choices on the use and quality of healthcare. Thus, we aim to provide a comprehensive overview of the current organizational models for acute unplanned out-of-hours primary care (OOHPC) across the five Danish regions, incorporating key contextual factors to characterize these regional systems. Methods: Nationwide cross-sectional survey study on OOHPC models in all Danish regions (North, Central, Southern, Capital, and Zealand). Survey questions covered a list of predefined topics created in the author group. One survey was completed per region. Results: OOHPC models differ across regions and time of day. In the North, Central, and Southern regions from 4 PM–11 PM, general practitioner (GP) cooperatives deliver OOHPC (telephone triage, tele- and clinic consultations, and home visits). From 11 PM–8 AM, the regional emergency medical services provide OOHPC in the North (GPs/physicians, paramedics) and Central (physicians, nurses, paramedics) regions. In the Southern region, the administrative responsibility of the OOHPC lies with the emergency department, but GPs provide healthcare aided by paramedics. The Capital, Central (nights), and Zealand regions have nurses and physicians performing telephone triage. All regions provide clinic consultations with physicians. In the Capital region, these consultations are hospital-based. Currently, no OOHPC data is transferred to national registries in four regions during nighttime. Conclusion: Danish OOHPC models differ substantially regarding the use of healthcare professionals for delivering acute unplanned care. All regions still provide gatekeeping, where OOHPC performs a primary evaluation before a possible hospital contact. Delivery of relevant data to registries has decreased substantially with the current models, potentially creating a barrier for nationwide research on OOHPC. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Scandinavian Journal of Primary Health Care is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.1080/02813432.2025.2490915
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        Text: English
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