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Information Technology Acceptance in the Social Services Sector Context: An Exploration.

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Title: Information Technology Acceptance in the Social Services Sector Context: An Exploration.
Authors: Zhang, Wei, Gutierrez, Oscar
Source: Social Work. Jul2007, Vol. 52 Issue 3, p221-231. 11p.
Subjects: Social sciences -- Computer network resources, Information technology, Information storage & retrieval systems -- Social services, Planned behavior theory, Attitude (Psychology), Work environment research, Computer science research
Abstract: Although computers and information technology (IT) have penetrated the field of social work, little research has systematically studied how users respond to this infusion. Information systems researchers have accumulated significant insights into IT acceptance in business organizations after decades of efforts. In this study, users in the social services were assessed for their acceptance of IT. A research model based on the decomposed theory of planned behavior was developed, arguing that attitudes toward using IT, subjective norms, and perceived behavioral control are important antecedents of intentions to use IT, which affect actual usage. In addition, users consider the benefits that they bring to their organizations and clients through using IT when forming their attitudes toward using IT. Data collected from users of a Homeless Management Information System in a northeastern U.S. state verified the research model. The results suggest new interventions to promote IT acceptance by users in the social services sector. [ABSTRACT FROM AUTHOR]
Copyright of Social Work is the property of Oxford University Press / USA and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Psychology and Behavioral Sciences Collection
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  Data: Information Technology Acceptance in the Social Services Sector Context: An Exploration.
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  Data: <searchLink fieldCode="AR" term="%22Zhang%2C+Wei%22">Zhang, Wei</searchLink><br /><searchLink fieldCode="AR" term="%22Gutierrez%2C+Oscar%22">Gutierrez, Oscar</searchLink>
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  Data: <searchLink fieldCode="JN" term="%22Social+Work%22">Social Work</searchLink>. Jul2007, Vol. 52 Issue 3, p221-231. 11p.
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  Data: <searchLink fieldCode="DE" term="%22Social+sciences+--+Computer+network+resources%22">Social sciences -- Computer network resources</searchLink><br /><searchLink fieldCode="DE" term="%22Information+technology%22">Information technology</searchLink><br /><searchLink fieldCode="DE" term="%22Information+storage+%26+retrieval+systems+--+Social+services%22">Information storage & retrieval systems -- Social services</searchLink><br /><searchLink fieldCode="DE" term="%22Planned+behavior+theory%22">Planned behavior theory</searchLink><br /><searchLink fieldCode="DE" term="%22Attitude+%28Psychology%29%22">Attitude (Psychology)</searchLink><br /><searchLink fieldCode="DE" term="%22Work+environment+research%22">Work environment research</searchLink><br /><searchLink fieldCode="DE" term="%22Computer+science+research%22">Computer science research</searchLink>
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  Data: Although computers and information technology (IT) have penetrated the field of social work, little research has systematically studied how users respond to this infusion. Information systems researchers have accumulated significant insights into IT acceptance in business organizations after decades of efforts. In this study, users in the social services were assessed for their acceptance of IT. A research model based on the decomposed theory of planned behavior was developed, arguing that attitudes toward using IT, subjective norms, and perceived behavioral control are important antecedents of intentions to use IT, which affect actual usage. In addition, users consider the benefits that they bring to their organizations and clients through using IT when forming their attitudes toward using IT. Data collected from users of a Homeless Management Information System in a northeastern U.S. state verified the research model. The results suggest new interventions to promote IT acceptance by users in the social services sector. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Social Work is the property of Oxford University Press / USA and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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      – Type: doi
        Value: 10.1093/sw/52.3.221
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      – Code: eng
        Text: English
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        PageCount: 11
        StartPage: 221
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      – SubjectFull: Social sciences -- Computer network resources
        Type: general
      – SubjectFull: Information technology
        Type: general
      – SubjectFull: Information storage & retrieval systems -- Social services
        Type: general
      – SubjectFull: Planned behavior theory
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      – SubjectFull: Attitude (Psychology)
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      – SubjectFull: Work environment research
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      – SubjectFull: Computer science research
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              Text: Jul2007
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              Y: 2007
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