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How to mitigate the significant negative influence of computer anxiety on ease of use perceptions.

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Title: How to mitigate the significant negative influence of computer anxiety on ease of use perceptions.
Authors: Fakun, D. (AUTHOR)
Source: Behaviour & Information Technology. May/Jun2009, Vol. 28 Issue 3, p223-238. 16p. 4 Black and White Photographs, 4 Charts.
Subjects: Computer anxiety, Sensory perception, Hypermedia, Information resources management, Hypertext systems
Abstract: The direct or indirect influence of perceived ease of use (EOU) on user acceptance of computerised information systems is well documented. This has led to a number of studies examining system-dependent and system-independent factors that influence EOU perceptions. Among the system-independent factors, computer anxiety (CA) has been found to have a significant negative influence on EOU perceptions. In other words, users judge an application's ease of use on their level of CA. Since the negative relationship may jeopardise the acceptance of an application by some user categories, this study examines the conditions under which the relationship holds and what developers can do to mitigate the relationship so as to increase user acceptance. The information system examined is hypertext/hypermedia applications. The finding suggests that an application that surpasses the expectations of most user categories is likely to invalidate the relationship. Based on this study, a number of recommendations aimed at hypermedia developers are proposed. [ABSTRACT FROM AUTHOR]
Copyright of Behaviour & Information Technology is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Psychology and Behavioral Sciences Collection
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  Data: How to mitigate the significant negative influence of computer anxiety on ease of use perceptions.
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  Data: <searchLink fieldCode="AR" term="%22Fakun%2C+D%2E%22">Fakun, D.</searchLink> (AUTHOR)
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  Data: <searchLink fieldCode="JN" term="%22Behaviour+%26+Information+Technology%22">Behaviour & Information Technology</searchLink>. May/Jun2009, Vol. 28 Issue 3, p223-238. 16p. 4 Black and White Photographs, 4 Charts.
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  Data: <searchLink fieldCode="DE" term="%22Computer+anxiety%22">Computer anxiety</searchLink><br /><searchLink fieldCode="DE" term="%22Sensory+perception%22">Sensory perception</searchLink><br /><searchLink fieldCode="DE" term="%22Hypermedia%22">Hypermedia</searchLink><br /><searchLink fieldCode="DE" term="%22Information+resources+management%22">Information resources management</searchLink><br /><searchLink fieldCode="DE" term="%22Hypertext+systems%22">Hypertext systems</searchLink>
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  Label: Abstract
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  Data: The direct or indirect influence of perceived ease of use (EOU) on user acceptance of computerised information systems is well documented. This has led to a number of studies examining system-dependent and system-independent factors that influence EOU perceptions. Among the system-independent factors, computer anxiety (CA) has been found to have a significant negative influence on EOU perceptions. In other words, users judge an application's ease of use on their level of CA. Since the negative relationship may jeopardise the acceptance of an application by some user categories, this study examines the conditions under which the relationship holds and what developers can do to mitigate the relationship so as to increase user acceptance. The information system examined is hypertext/hypermedia applications. The finding suggests that an application that surpasses the expectations of most user categories is likely to invalidate the relationship. Based on this study, a number of recommendations aimed at hypermedia developers are proposed. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Behaviour & Information Technology is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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        Value: 10.1080/01449290701494563
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      – Code: eng
        Text: English
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      – SubjectFull: Computer anxiety
        Type: general
      – SubjectFull: Sensory perception
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      – SubjectFull: Hypermedia
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      – SubjectFull: Information resources management
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      – SubjectFull: Hypertext systems
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      – TitleFull: How to mitigate the significant negative influence of computer anxiety on ease of use perceptions.
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              Text: May/Jun2009
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