Trust in online therapeutic relationships: The therapist's experience.

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Title: Trust in online therapeutic relationships: The therapist's experience.
Authors: Fletcher-Tomenius, Leon Joseph, Vossler, Andreas
Source: Counselling Psychology Review. 2009, Vol. 24 Issue 2, p24-33. 10p. 1 Black and White Photograph.
Subjects: Trust, Internet in medicine, Psychology, Interpersonal relations, Counseling, Therapeutics, Medical research, Qualitative research, Communication in psychiatry
Abstract: Trust is one of the most important constructs in psychology to explain interpersonal functioning and outcomes of interactions. As with traditional face-to-face counselling, it can be assumed that trust plays an important role in developing a working alliance in online counselling and therapy. However, due to the fact that this is a relatively new field, most previous studies have only focussed on the analysis of factors influencing the therapeutic relationship in a face-to-face context. This qualitative study, therefore, investigates how online counsellors define and experience trust in online therapeutic environments and what effect the presence or absence of trust has on the therapeutic relationship online. Using Interpretative Phenomenological Analysis (IPA), semi-structured interviews were conducted with six online counsellors who were accredited with the BACP and had at least three years' post-qualification experience. Three main themes arose through the process of analysis: (1) The role of anonymity in trust online; (2) the impact of the medium of communication; and (3) similar issues to forming trust in face-toface contexts. The findings have practical implications for the provision of counselling and therapy online. [ABSTRACT FROM AUTHOR]
Copyright of Counselling Psychology Review is the property of British Psychological Society and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Psychology and Behavioral Sciences Collection
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  Data: Trust in online therapeutic relationships: The therapist's experience.
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  Data: <searchLink fieldCode="AR" term="%22Fletcher-Tomenius%2C+Leon+Joseph%22">Fletcher-Tomenius, Leon Joseph</searchLink><br /><searchLink fieldCode="AR" term="%22Vossler%2C+Andreas%22">Vossler, Andreas</searchLink>
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  Data: <searchLink fieldCode="JN" term="%22Counselling+Psychology+Review%22">Counselling Psychology Review</searchLink>. 2009, Vol. 24 Issue 2, p24-33. 10p. 1 Black and White Photograph.
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  Data: <searchLink fieldCode="DE" term="%22Trust%22">Trust</searchLink><br /><searchLink fieldCode="DE" term="%22Internet+in+medicine%22">Internet in medicine</searchLink><br /><searchLink fieldCode="DE" term="%22Psychology%22">Psychology</searchLink><br /><searchLink fieldCode="DE" term="%22Interpersonal+relations%22">Interpersonal relations</searchLink><br /><searchLink fieldCode="DE" term="%22Counseling%22">Counseling</searchLink><br /><searchLink fieldCode="DE" term="%22Therapeutics%22">Therapeutics</searchLink><br /><searchLink fieldCode="DE" term="%22Medical+research%22">Medical research</searchLink><br /><searchLink fieldCode="DE" term="%22Qualitative+research%22">Qualitative research</searchLink><br /><searchLink fieldCode="DE" term="%22Communication+in+psychiatry%22">Communication in psychiatry</searchLink>
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  Label: Abstract
  Group: Ab
  Data: Trust is one of the most important constructs in psychology to explain interpersonal functioning and outcomes of interactions. As with traditional face-to-face counselling, it can be assumed that trust plays an important role in developing a working alliance in online counselling and therapy. However, due to the fact that this is a relatively new field, most previous studies have only focussed on the analysis of factors influencing the therapeutic relationship in a face-to-face context. This qualitative study, therefore, investigates how online counsellors define and experience trust in online therapeutic environments and what effect the presence or absence of trust has on the therapeutic relationship online. Using Interpretative Phenomenological Analysis (IPA), semi-structured interviews were conducted with six online counsellors who were accredited with the BACP and had at least three years' post-qualification experience. Three main themes arose through the process of analysis: (1) The role of anonymity in trust online; (2) the impact of the medium of communication; and (3) similar issues to forming trust in face-toface contexts. The findings have practical implications for the provision of counselling and therapy online. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
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  Data: <i>Copyright of Counselling Psychology Review is the property of British Psychological Society and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
  BibEntity:
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      – Type: doi
        Value: 10.53841/bpscpr.2009.24.2.24
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      – Code: eng
        Text: English
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        PageCount: 10
        StartPage: 24
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        Type: general
      – SubjectFull: Internet in medicine
        Type: general
      – SubjectFull: Psychology
        Type: general
      – SubjectFull: Interpersonal relations
        Type: general
      – SubjectFull: Counseling
        Type: general
      – SubjectFull: Therapeutics
        Type: general
      – SubjectFull: Medical research
        Type: general
      – SubjectFull: Qualitative research
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      – SubjectFull: Communication in psychiatry
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      – TitleFull: Trust in online therapeutic relationships: The therapist's experience.
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            NameFull: Vossler, Andreas
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            – D: 01
              M: 06
              Text: 2009
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              Y: 2009
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