El cliente quiere... calidad /
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: |
Spanish English |
| Published: |
México :
1997.
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| Subjects: | |
| Notas Contenido: |
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MARC
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| 020 | |a 9688809799 | ||
| 040 | |a CO-BoSNA |b spa |c CO-BoSNA |e rda | ||
| 041 | 1 | |a spa |h eng | |
| 082 | 0 | 4 | |a 658.812 |b S534c |2 21 |
| 100 | 1 | |a Shaw, James G. |e autor | |
| 245 | 1 | 3 | |a El cliente quiere... calidad / |c James G. Shaw ; traducción Margarita Gómez Escudero. |
| 246 | 3 | 4 | |a El cliente quiere... calidad |b otra forma, la mejor, de ver los negocios. |
| 264 | 1 | |a México : |b Prentice Hall Hispanoamericana, |c 1997. | |
| 300 | |a 126 páginas : |b ilustraciones ; |c 26 cm. | ||
| 336 | |a texto |2 rdacontent | ||
| 337 | |a sin mediación |2 rdamedia | ||
| 338 | |a volumen |2 rdacarrier | ||
| 500 | |a Incluye índice temático | ||
| 505 | 2 | |a Adiós al precipicio -- Un punto de vista del cliente -- Reparación inteligente -- Aclarando la posición de los protozoarios -- Como captar el viento a favor - Mejora las tareas más comunes -- Como comerse un elefante -- Importancia de la conexión -- Reenfoque de teslescopio. | |
| 534 | |p Título original: |t Customer-Inspired Quality. | ||
| 650 | 1 | 7 | |a Servicio al cliente |2 Armarc 2.0 |
| 650 | 2 | 7 | |a Calidad de los productos |2 Armarc 2.0 |
| 650 | 2 | 7 | |a Comportamiento del consumidor |2 Armarc 2.0 |
| 700 | 1 | |a Gómez Escudero, Margarita, |e traductor | |
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