rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Cómo conquistar al cliente
    sub title: 25 ideas para lograrlo
  name:
    name part: Donnelly, James H.
    role:
      role term: creator
  name:
    name part: Arauz, María Victoria
    role:
      role term: traductor
  type of resource: text
  origin info:
    place:
      place term: sp^
    place:
      place term: Barcelona
    publisher: Paidós
    date issued: 1992
    issuance: monographic
  language:
    language term: spa
  language:
    language term: eng
  physical description:
    extent: 210 páginas ; 22 cm.
  table of contents: Qué saben los clientes sobre la satisfacción del cliente-- Qué saben los clientes sobre dirección de personas-- Qué saben los clientes sobre liderazgo.--
  target audience: specialized
  note: Janes H. Donnelly ; traducción de María Victoria Arauz.
  note: Close to the customer. 25 management tipos from the other side of the counter.
  subject:
    topic: Servicio al cliente
  subject:
    topic: Técnicas de ventas
  subject:
    topic: Relaciones con los clientes
  classification: 658.812 D685c
  related item:
    title info:
      title: Close to the customer. 25 management tipos from the other side of the counter
  identifier: 847509788X
  record info:
    record content source: CO-BoSNA
    record creation date: 000120
    record change date: 20260706114838.0
    record identifier: 000020257
    language of cataloging:
      language term: spa