Mejoramiento de los procesos de la empresa /
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | , , |
| Format: | Book |
| Language: |
Spanish English |
| Published: |
Bogotá :
McGraw-Hill Interamericana,
1994, ©1993.
|
| Series: |
Serie McGraw-Hill de Calidad Total
no. 4 |
| Subjects: | |
| Notas Contenido: |
|
MARC
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| 020 | |a 9586002934 | ||
| 040 | |a CO-BoSNA |b spa | ||
| 041 | 1 | |a spa |h eng | |
| 082 | 0 | 4 | |a 658.4012 |b H299m |2 23 |
| 100 | 1 | |a Harrington, H. James | |
| 245 | 1 | 0 | |a Mejoramiento de los procesos de la empresa / |c H. James Harrington ; traducción Gloria Elizabeth Rosas Lopetegui, Marco Antonio Tiznado ; revisión técnica Ricardo Matamala Señor. |
| 260 | |a Bogotá : |b McGraw-Hill Interamericana, |c 1994, ©1993. | ||
| 300 | |a xviii, 309 páginas : |b ilustraciones ; |c 23 cm. | ||
| 490 | 0 | |a Serie McGraw-Hill de Calidad Total |v no. 4 | |
| 505 | 0 | |a ¿Por qué centrarse en los procesos de la empresa? -- Preparación del terreno para el mejoramiento de los procesos de la empresa -- Organización para el mejoramiento de procesos -- Diagrama de flujo: representación gráfica del proceso -- Comprender las características del proceso-- Modernización del proceso -- Medición, retroalimentación y acción (cargue, apunte y dispare) -- Calificación del proceso -- Proceso de benchmarking -- Apéndice: Guías para las entrevistas | |
| 534 | |p Título original: |t Business process improvement | ||
| 650 | 1 | 7 | |a Planificación empresarial |2 Armarc |
| 650 | 1 | 7 | |a Diagramas de flujo |2 Armarc |
| 650 | 1 | 7 | |a Calidad total |2 Armarc |
| 700 | 1 | |a Rosas Lopetegui, Gloria Elizabeth |e traductor | |
| 700 | 1 | |a Tiznado Santana, Marco Antonio |e traductor | |
| 700 | 1 | |a Matamala Señor. Ricardo |e revisor | |
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