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|a Ogalla Segura, Francisco
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|a Sistema de gestión :
|b una guía práctica : cómo pasar de la certificación de la calidad a un enfoque integral de gestión /
|c Francisco Ogalla Segura.
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|a Madrid :
|b Díaz de Santos,
|c 2005.
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|a 207 páginas : ;
|c 21 cm.
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|a Incluye referencias bibliográficas
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|a Sistema de gestión -- Informática la universal -- Sistema de indicadores -- Plan estratégico -- Documentos en el sistema de gestión
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|a Administración de empresas
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