Cómo tratar con clientes difíciles : 10 estrategias simples para vender a tercos, desagradables y agresivos /
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: |
Spanish English |
| Published: |
Madrid :
Ediciones Díaz de Santos,
2008.
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| Subjects: | |
| Notas Contenido: |
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MARC
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| 020 | |a 9788479788858 | ||
| 040 | |a CO-BoSNA |b spa | ||
| 041 | 1 | |a spa |h eng | |
| 082 | 0 | 4 | |a 658.812 |b A545c |2 23 |
| 100 | 1 | |a Anderson, Dave | |
| 245 | 1 | 0 | |a Cómo tratar con clientes difíciles : |b 10 estrategias simples para vender a tercos, desagradables y agresivos / |c Dave Anderson. |
| 260 | |a Madrid : |b Ediciones Díaz de Santos, |c 2008. | ||
| 300 | |a xxvi, 149 páginas |a 22 cm. | ||
| 504 | |a Incluye referencias bibliográficas | ||
| 505 | 2 | |a Entiende las diez verdades sobre los TDA -- Sé más duro, espabila, crece y sube -- No seas simplemente mejor, sé diferente -- Evita la confrontación en el proceso de venta -- Cómo hacer frente a la "cuádruple amenaza" de los TDA y no morir en el intento -- Pon manos a la obra mientras el problema sea pequeño -- Crea un culto -- Crea la urgencia de comprar hoy -- Aprende a leer la mente de un TDA -- Prepárate para la retirada. | |
| 534 | |t How to deal with difficult customers | ||
| 650 | 1 | 7 | |a Servicio al cliente |2 Armarc |
| 650 | 1 | 7 | |a Comportamiento del consumidor |2 Armarc |
| 650 | 1 | 7 | |a Preferencias de los consumidores |2 Armarc |
| 650 | 1 | 7 | |a Relaciones con los clientes |2 Armarc |
| 650 | 1 | 7 | |a Técnicas de ventas |2 Armarc |
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