Obsesión por el cliente : cómo obtener y retener clientes en la nueva era del marketing relacional /
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| Main Author: | Azevedo, Abaetê de |
|---|---|
| Other Authors: | Pomeranz, Ricardo (autor), Herrero Díaz, María Jesús (traductor) |
| Format: | Book |
| Language: |
Spanish English |
| Published: |
México :
McGraw-Hill Interamericana Editores,
©2010.
|
| Subjects: | |
| Notas Contenido: |
|
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