http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
xii, 484 páginas : ilustraciones, fotografías en blanco y negro ; 23 cm.
The role oh housekeeping in hospitality operations -- Planning and organizing the housekeeping department -- Housekeeping human resource issues -- Managing inventories -- Controlling expenses -- Safety and security -- Managing an on-premises laundry -- Guestroom cleaning -- Public area and other types or cleaning -- Ceilings, walls, furniture anf fixtures -- Beds, linens and uniforms -- Carpets and floors
Margaret M. Kappa, Aleta Nitscke, Patricia B. Schappert.