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      <title>Cómo negociar :</title>
      <pubDate>Wed, 01 Jan 1992 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22631</link>
      <guid>http://iris.sena.edu.co/Record/22631</guid>
      <author>Robinson, Colin</author>
      <dc:format>Book</dc:format>
      <dc:date>1992-07-30</dc:date>
      <dc:creator>Robinson, Colin</dc:creator>
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      <title>Negocie y gane /</title>
      <link>http://iris.sena.edu.co/Record/22632</link>
      <guid>http://iris.sena.edu.co/Record/22632</guid>
      <author>Schoonmaker, Alan N.</author>
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      <dc:creator>Schoonmaker, Alan N.</dc:creator>
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      <title>Cómo dirigir un negocio minorista /</title>
      <link>http://iris.sena.edu.co/Record/22633</link>
      <guid>http://iris.sena.edu.co/Record/22633</guid>
      <author>Ortiz de Zárate, Álvaro</author>
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      <title>Amor a cuatro estaciones :</title>
      <link>http://iris.sena.edu.co/Record/22634</link>
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      <author>Portal Arráez, Nacarid</author>
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      <dc:creator>Portal Arráez, Nacarid</dc:creator>
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      <title>El mundo es ansí /</title>
      <link>http://iris.sena.edu.co/Record/22635</link>
      <guid>http://iris.sena.edu.co/Record/22635</guid>
      <author>Baroja, Pío</author>
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      <dc:creator>Baroja, Pío</dc:creator>
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      <title>La planificación de ventas en la práctica.</title>
      <pubDate>Sun, 01 Jan 1967 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22636</link>
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      <author>GUTENBERG, Erich</author>
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      <title>Administración del programa de ventas /</title>
      <pubDate>Thu, 01 Jan 1981 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22637</link>
      <guid>http://iris.sena.edu.co/Record/22637</guid>
      <author>Shapiro, Benson P.</author>
      <dc:format>Book</dc:format>
      <dc:date>1981-07-30</dc:date>
      <dc:creator>Shapiro, Benson P.</dc:creator>
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      <title>El americano impasible /</title>
      <pubDate>Tue, 01 Jan 1980 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22638</link>
      <guid>http://iris.sena.edu.co/Record/22638</guid>
      <author>Greene, Graham</author>
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      <dc:date>1980-07-30</dc:date>
      <dc:creator>Greene, Graham</dc:creator>
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    <item>
      <title>La previsión de las ventas en la empresa.</title>
      <pubDate>Sat, 01 Jan 1977 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22639</link>
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      <author>MONTALBÁN COMAS, Federico</author>
      <dc:format>Book</dc:format>
      <dc:date>1977-07-30</dc:date>
      <dc:creator>MONTALBÁN COMAS, Federico</dc:creator>
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      <title>Recomendaciones para ahorrar agua /</title>
      <pubDate>Wed, 01 Jan 1997 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/2264</link>
      <guid>http://iris.sena.edu.co/Record/2264</guid>
      <author>Arreguin Cortés, Felipe</author>
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      <dc:date>1997-07-30</dc:date>
      <dc:creator>Arreguin Cortés, Felipe</dc:creator>
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      <title>Antígona /</title>
      <link>http://iris.sena.edu.co/Record/22640</link>
      <guid>http://iris.sena.edu.co/Record/22640</guid>
      <author>Sofocles</author>
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      <dc:creator>Sofocles</dc:creator>
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      <title>Observaciones agrometeorológicas y su uso en la agricultura /</title>
      <pubDate>Fri, 01 Jan 1993 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22641</link>
      <guid>http://iris.sena.edu.co/Record/22641</guid>
      <author>Villalpando Ibarra, José Francisco</author>
      <dc:format>Book</dc:format>
      <dc:date>1993-07-30</dc:date>
      <dc:creator>Villalpando Ibarra, José Francisco</dc:creator>
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      <title>Cómo conservar su clientela /</title>
      <pubDate>Sun, 01 Jan 1989 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22642</link>
      <guid>http://iris.sena.edu.co/Record/22642</guid>
      <author>Desatnick, Robert L.</author>
      <dc:format>Book</dc:format>
      <dc:date>1989</dc:date>
      <dc:creator>Desatnick, Robert L.</dc:creator>
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    <item>
      <title>Arlequin /</title>
      <pubDate>Tue, 01 Jan 1974 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22643</link>
      <guid>http://iris.sena.edu.co/Record/22643</guid>
      <author>West, Morris,</author>
      <dc:format>Book</dc:format>
      <dc:date>1974-07-30</dc:date>
      <dc:creator>West, Morris,</dc:creator>
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      <title>Cómo gerenciar el servicio al cliente /</title>
      <pubDate>Sun, 01 Jan 1989 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22644</link>
      <guid>http://iris.sena.edu.co/Record/22644</guid>
      <author>Katz, Bernard</author>
      <dc:format>Book</dc:format>
      <dc:date>1989</dc:date>
      <dc:creator>Katz, Bernard</dc:creator>
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    <item>
      <title>La red de ventas :</title>
      <pubDate>Fri, 01 Jan 1982 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22645</link>
      <guid>http://iris.sena.edu.co/Record/22645</guid>
      <author>HOLDERBACH, Luc</author>
      <dc:format>Book</dc:format>
      <dc:date>1982-07-30</dc:date>
      <dc:creator>HOLDERBACH, Luc</dc:creator>
      <slash:comments>0</slash:comments>
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      <title>Dirección de los servicios de calidad al cliente :</title>
      <pubDate>Wed, 01 Jan 1992 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22646</link>
      <guid>http://iris.sena.edu.co/Record/22646</guid>
      <author>Martín, William B.</author>
      <dc:format>Book</dc:format>
      <dc:date>1992-07-30</dc:date>
      <dc:creator>Martín, William B.</dc:creator>
      <slash:comments>0</slash:comments>
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    <item>
      <title>La cortesía por teléfono y el servicio al cliente /</title>
      <pubDate>Wed, 01 Jan 1992 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22647</link>
      <guid>http://iris.sena.edu.co/Record/22647</guid>
      <author>Finch, Lloyd C.</author>
      <dc:format>Book</dc:format>
      <dc:date>1992-07-30</dc:date>
      <dc:creator>Finch, Lloyd C.</dc:creator>
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    <item>
      <title>Servicios de calidad al cliente :</title>
      <pubDate>Tue, 01 Jan 1991 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22648</link>
      <guid>http://iris.sena.edu.co/Record/22648</guid>
      <author>Martín, William B.</author>
      <dc:format>Book</dc:format>
      <dc:date>1991-07-30</dc:date>
      <dc:creator>Martín, William B.</dc:creator>
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    <item>
      <title>Administración de la cobranza :</title>
      <pubDate>Thu, 01 Jan 1987 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22649</link>
      <guid>http://iris.sena.edu.co/Record/22649</guid>
      <author>Montaño, Agustín</author>
      <dc:format>Book</dc:format>
      <dc:date>1987-07-30</dc:date>
      <dc:creator>Montaño, Agustín</dc:creator>
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    <item>
      <title>Reconocimiento, valoración y protección del patrimonio cultural /</title>
      <pubDate>Tue, 01 Jan 2002 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/2265</link>
      <guid>http://iris.sena.edu.co/Record/2265</guid>
      <author>Saldarriaga, Luis Felipe</author>
      <dc:format>Book</dc:format>
      <dc:date>2026-07-30</dc:date>
      <dc:creator>Saldarriaga, Luis Felipe</dc:creator>
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    <item>
      <title>Si... !de acuerdo! :</title>
      <pubDate>Tue, 01 Jan 1985 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22650</link>
      <guid>http://iris.sena.edu.co/Record/22650</guid>
      <author>Fisher, Roger</author>
      <dc:format>Book</dc:format>
      <dc:date>1985-07-30</dc:date>
      <dc:creator>Fisher, Roger</dc:creator>
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      <title>Los perros hambientos /</title>
      <pubDate>Sat, 01 Jan 1972 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22651</link>
      <guid>http://iris.sena.edu.co/Record/22651</guid>
      <author>Alegría, Ciro</author>
      <dc:format>Book</dc:format>
      <dc:date>1972-07-30</dc:date>
      <dc:creator>Alegría, Ciro</dc:creator>
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    <item>
      <title>La dirección de los mercados /</title>
      <pubDate>Mon, 01 Jan 1962 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22652</link>
      <guid>http://iris.sena.edu.co/Record/22652</guid>
      <author>Howard, John A.</author>
      <dc:format>Book</dc:format>
      <dc:date>1962-07-30</dc:date>
      <dc:creator>Howard, John A.</dc:creator>
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      <title>La venta por correo directo :</title>
      <pubDate>Sun, 01 Jan 1989 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22653</link>
      <guid>http://iris.sena.edu.co/Record/22653</guid>
      <author>Lumley, James E. A.</author>
      <dc:format>Book</dc:format>
      <dc:date>1989</dc:date>
      <dc:creator>Lumley, James E. A.</dc:creator>
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    <item>
      <title>Tecnología de la construcción /</title>
      <link>http://iris.sena.edu.co/Record/22654</link>
      <guid>http://iris.sena.edu.co/Record/22654</guid>
      <author>Fernández Rodríguez, Francisco Mariano</author>
      <dc:format>Book</dc:format>
      <dc:creator>Fernández Rodríguez, Francisco Mariano</dc:creator>
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      <title>Métodos efectivos de ventas /</title>
      <pubDate>Tue, 01 Jan 1980 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22655</link>
      <guid>http://iris.sena.edu.co/Record/22655</guid>
      <author>CRISSY, W. J. E.</author>
      <dc:format>Book</dc:format>
      <dc:date>1980-07-30</dc:date>
      <dc:creator>CRISSY, W. J. E.</dc:creator>
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    <item>
      <title>El servicio centrado en el cliente :</title>
      <pubDate>Tue, 01 Jan 1991 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22656</link>
      <guid>http://iris.sena.edu.co/Record/22656</guid>
      <author>Cottle, David W.</author>
      <dc:format>Book</dc:format>
      <dc:date>1991-07-30</dc:date>
      <dc:creator>Cottle, David W.</dc:creator>
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      <title>La vanguardia del servicio al cliente :</title>
      <pubDate>Wed, 01 Jan 1992 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22657</link>
      <guid>http://iris.sena.edu.co/Record/22657</guid>
      <author>Carr, Clay</author>
      <dc:format>Book</dc:format>
      <dc:date>1992-07-30</dc:date>
      <dc:creator>Carr, Clay</dc:creator>
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      <title>El solitario :</title>
      <link>http://iris.sena.edu.co/Record/22658</link>
      <guid>http://iris.sena.edu.co/Record/22658</guid>
      <author>Des Cars, Guy</author>
      <dc:format>Book</dc:format>
      <dc:creator>Des Cars, Guy</dc:creator>
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      <title>Manual del vendedor profesional /</title>
      <pubDate>Sat, 01 Jan 1983 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22659</link>
      <guid>http://iris.sena.edu.co/Record/22659</guid>
      <author>Ades, Leslie J.</author>
      <dc:format>Book</dc:format>
      <dc:date>1983</dc:date>
      <dc:creator>Ades, Leslie J.</dc:creator>
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      <title>El modelo paso a paso /</title>
      <pubDate>Tue, 01 Jan 2002 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/2266</link>
      <guid>http://iris.sena.edu.co/Record/2266</guid>
      <dc:format>Book</dc:format>
      <dc:date>2026-07-30</dc:date>
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      <title>Gerencia del servicio /</title>
      <pubDate>Wed, 01 Jan 1992 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22660</link>
      <guid>http://iris.sena.edu.co/Record/22660</guid>
      <author>Albrecht, Karl</author>
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      <dc:date>1992-07-30</dc:date>
      <dc:creator>Albrecht, Karl</dc:creator>
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      <title>El mailing :</title>
      <pubDate>Mon, 01 Jan 1990 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22661</link>
      <guid>http://iris.sena.edu.co/Record/22661</guid>
      <author>Lehnisch, Jean-Pierre</author>
      <dc:format>Book</dc:format>
      <dc:date>1990-07-30</dc:date>
      <dc:creator>Lehnisch, Jean-Pierre</dc:creator>
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      <title>La promoción de ventas o el nuevo poder comercial.</title>
      <pubDate>Fri, 01 Jan 1993 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22662</link>
      <guid>http://iris.sena.edu.co/Record/22662</guid>
      <author>Salen, Henrik</author>
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      <dc:date>1993-07-30</dc:date>
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      <title>Las diez claves de la eficacia del delegado comercial /</title>
      <pubDate>Sat, 01 Jan 1983 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22663</link>
      <guid>http://iris.sena.edu.co/Record/22663</guid>
      <author>Moulinier, René</author>
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      <dc:date>1983</dc:date>
      <dc:creator>Moulinier, René</dc:creator>
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      <title>La empresa consagrada al cliente /</title>
      <pubDate>Wed, 01 Jan 1992 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22664</link>
      <guid>http://iris.sena.edu.co/Record/22664</guid>
      <author>Whiteley, Richard C.</author>
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      <dc:date>1992-07-30</dc:date>
      <dc:creator>Whiteley, Richard C.</dc:creator>
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      <title>Como ser el completo vendedor profesional /</title>
      <pubDate>Tue, 01 Jan 1985 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22665</link>
      <guid>http://iris.sena.edu.co/Record/22665</guid>
      <author>Shook, Robert L.</author>
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      <dc:date>1985-07-30</dc:date>
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      <title>Super vendedores :</title>
      <pubDate>Fri, 01 Jan 1988 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22666</link>
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      <author>GSCHWANDTNER, Laura B.</author>
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      <dc:date>1988-07-30</dc:date>
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      <title>Agricultura orgánica práctica :</title>
      <pubDate>Mon, 01 Jan 2007 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22667</link>
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      <author>Rosas Roa, Antonio</author>
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      <dc:date>2026-07-30</dc:date>
      <dc:creator>Rosas Roa, Antonio</dc:creator>
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      <title>El modelo millonario /</title>
      <link>http://iris.sena.edu.co/Record/22668</link>
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      <author>Wilde, Oscar</author>
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      <title>El servicio y la post-venta :</title>
      <pubDate>Fri, 01 Jan 1965 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22669</link>
      <guid>http://iris.sena.edu.co/Record/22669</guid>
      <author>NEPVEU-NIVELLE, F.</author>
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      <title>Casos latinoamericanos sobre la moderna gerencia de ventas en el contexto del mercadeo /</title>
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      <title>Técnicas modernas de venta de productos industriales. /</title>
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      <author>Nepveu-Nivelle, F.</author>
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      <title>Arte de amar y las metamorfosis /</title>
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      <author>Ovidio Nasón, Publio</author>
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      <title>Conversar es vender.</title>
      <pubDate>Tue, 01 Jan 1985 23:42:10 -0500</pubDate>
      <link>http://iris.sena.edu.co/Record/22676</link>
      <guid>http://iris.sena.edu.co/Record/22676</guid>
      <author>SAAD, Antonio Miguel</author>
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