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Propuesta de Arquitectura de mesa de servicios tecnológicos basado en el marco de referencia ITIL V 3.0.

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Title: Propuesta de Arquitectura de mesa de servicios tecnológicos basado en el marco de referencia ITIL V 3.0. (Spanish)
Authors: Elizabeth Conde-Zhingre, Lorena1, Alejandro Quezada-Sarmiento, Pablo2, pablo.quezada.sarmiento@alumnos.upm.es, Hernandez, Wilmar3, wilmar.hernandez@udla.edu.ec
Source: CISTI (Iberian Conference on Information Systems & Technologies / Conferência Ibérica de Sistemas e Tecnologias de Informação) Proceedings; 2019, p1-6, 6p
Database: Applied Science & Technology Source
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DbLabel: Applied Science & Technology Source
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PubType: Conference
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  Data: Propuesta de Arquitectura de mesa de servicios tecnológicos basado en el marco de referencia ITIL V 3.0. (Spanish)
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      – Code: spa
        Text: Spanish
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        PageCount: 6
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      – TitleFull: Propuesta de Arquitectura de mesa de servicios tecnológicos basado en el marco de referencia ITIL V 3.0.
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            NameFull: Elizabeth Conde-Zhingre, Lorena
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            NameFull: Alejandro Quezada-Sarmiento, Pablo
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            NameFull: Hernandez, Wilmar
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              Text: 2019
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              Y: 2019
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            – TitleFull: CISTI (Iberian Conference on Information Systems & Technologies / Conferência Ibérica de Sistemas e Tecnologias de Informação) Proceedings
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