The Power of Fit in E-Commerce Platforms: Aligning Customer Service Orientation and Internal Service Quality.
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| Title: | The Power of Fit in E-Commerce Platforms: Aligning Customer Service Orientation and Internal Service Quality. |
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| Authors: | Shao, Shu Pei1, Marjerison, Rob Kim2, Kim, Jong Min1, jxk101020@konkuk.ac.kr |
| Source: | Journal of Theoretical & Applied Electronic Commerce Research; Jan2026, Vol. 21 Issue 1, p8, 28p |
| Database: | Applied Science & Technology Source |
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| ISSN: | 07181876 |
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| DOI: | 10.3390/jtaer21010008 |
