APA (7th ed.) Citation

Shao, S. P., Marjerison, R. K., & Kim, J. M. (2026). The Power of Fit in E-Commerce Platforms: Aligning Customer Service Orientation and Internal Service Quality. Journal of Theoretical & Applied Electronic Commerce Research, 21(1), 8. https://doi.org/10.3390/jtaer21010008

Chicago Style (17th ed.) Citation

Shao, Shu Pei, Rob Kim Marjerison, and Jong Min Kim. "The Power of Fit in E-Commerce Platforms: Aligning Customer Service Orientation and Internal Service Quality." Journal of Theoretical & Applied Electronic Commerce Research 21, no. 1 (2026): 8. https://doi.org/10.3390/jtaer21010008.

MLA (9th ed.) Citation

Shao, Shu Pei, et al. "The Power of Fit in E-Commerce Platforms: Aligning Customer Service Orientation and Internal Service Quality." Journal of Theoretical & Applied Electronic Commerce Research, vol. 21, no. 1, 2026, p. 8, https://doi.org/10.3390/jtaer21010008.