When Algorithms Speak Louder than Empathy: Mechanistic Interpretability as a Costly Authenticity Signal in AI-Mediated E-Commerce Customer Relationships.
Saved in:
| Title: | When Algorithms Speak Louder than Empathy: Mechanistic Interpretability as a Costly Authenticity Signal in AI-Mediated E-Commerce Customer Relationships. |
|---|---|
| Authors: | Mi, Yu1, Wu, Banggang1,2, Wang, Yong2,3, Du, Yuqi1,3, dyq@mail.gufe.edu.cn |
| Source: | Journal of Theoretical & Applied Electronic Commerce Research; Jun2026, Vol. 21 Issue 6, p172, 28p |
| Database: | Applied Science & Technology Source |
|
Full text is not displayed to guests.
Login for full access.
|
|
| ISSN: | 07181876 |
|---|---|
| DOI: | 10.3390/jtaer21060172 |
