APA (7th ed.) Citation

Mi, Y., Wu, B., Wang, Y., & Du, Y. (2026). When Algorithms Speak Louder than Empathy: Mechanistic Interpretability as a Costly Authenticity Signal in AI-Mediated E-Commerce Customer Relationships. Journal of Theoretical & Applied Electronic Commerce Research, 21(6), 172. https://doi.org/10.3390/jtaer21060172

Chicago Style (17th ed.) Citation

Mi, Yu, Banggang Wu, Yong Wang, and Yuqi Du. "When Algorithms Speak Louder than Empathy: Mechanistic Interpretability as a Costly Authenticity Signal in AI-Mediated E-Commerce Customer Relationships." Journal of Theoretical & Applied Electronic Commerce Research 21, no. 6 (2026): 172. https://doi.org/10.3390/jtaer21060172.

MLA (9th ed.) Citation

Mi, Yu, et al. "When Algorithms Speak Louder than Empathy: Mechanistic Interpretability as a Costly Authenticity Signal in AI-Mediated E-Commerce Customer Relationships." Journal of Theoretical & Applied Electronic Commerce Research, vol. 21, no. 6, 2026, p. 172, https://doi.org/10.3390/jtaer21060172.