APA (7th ed.) Citation

Amelio Medina-Merodio, J., de Pablos-Heredero, C., Lourdes Jiménez-Rodríguez, M., de Marcos-Ortega, L., Barchino-Plata, R., Rodríguez-García, D., & Gómez-Aguado, D. (2014). Analysis of customer satisfaction using surveys with open questions. Dyna (0012-7353), 81(188), 92. https://doi.org/10.15446/dyna.v81n188.40144

Chicago Style (17th ed.) Citation

Amelio Medina-Merodio, José, Carmen de Pablos-Heredero, María Lourdes Jiménez-Rodríguez, Luis de Marcos-Ortega, Roberto Barchino-Plata, Daniel Rodríguez-García, and Daniel Gómez-Aguado. "Analysis of Customer Satisfaction Using Surveys with Open Questions." Dyna (0012-7353) 81, no. 188 (2014): 92. https://doi.org/10.15446/dyna.v81n188.40144.

MLA (9th ed.) Citation

Amelio Medina-Merodio, José, et al. "Analysis of Customer Satisfaction Using Surveys with Open Questions." Dyna (0012-7353), vol. 81, no. 188, 2014, p. 92, https://doi.org/10.15446/dyna.v81n188.40144.