Analysis of customer satisfaction using surveys with open questions.
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| Title: | Analysis of customer satisfaction using surveys with open questions. |
|---|---|
| Alternate Title: | Análisis de la satisfacción de cliente mediante el uso de cuestionarios con preguntas abiertas. |
| Authors: | Amelio Medina-Merodio, José1 josea.medina@uah.es, de Pablos-Heredero, Carmen2 carmen.depablos@urjc.es, Lourdes Jiménez-Rodríguez, María1 lou.jimenez@uah.es, de Marcos-Ortega, Luis1 luis.demarcos@uah.es, Barchino-Plata, Roberto1 roberto.barchino@uah.es, Rodríguez-García, Daniel1 daniel.rodriguezg@uah.es, Gómez-Aguado, Daniel3 daniel.gomeza@edu.uah.es |
| Source: | Dyna (0012-7353). Dec2014, Vol. 81 Issue 188, p92-99. 8p. |
| Database: | Academic Search Ultimate |
| FullText | Links: – Type: pdflink Text: Availability: 0 |
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| Header | DbId: asn DbLabel: Academic Search Ultimate An: 100033733 AccessLevel: 2 PubType: Academic Journal PubTypeId: academicJournal PreciseRelevancyScore: 0 |
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| Items | – Name: Title Label: Title Group: Ti Data: Analysis of customer satisfaction using surveys with open questions. – Name: TitleAlt Label: Alternate Title Group: TiAlt Data: Análisis de la satisfacción de cliente mediante el uso de cuestionarios con preguntas abiertas. – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22Amelio+Medina-Merodio%2C+José%22">Amelio Medina-Merodio, José</searchLink><relatesTo>1</relatesTo><i> josea.medina@uah.es</i><br /><searchLink fieldCode="AR" term="%22de+Pablos-Heredero%2C+Carmen%22">de Pablos-Heredero, Carmen</searchLink><relatesTo>2</relatesTo><i> carmen.depablos@urjc.es</i><br /><searchLink fieldCode="AR" term="%22Lourdes+Jiménez-Rodríguez%2C+María%22">Lourdes Jiménez-Rodríguez, María</searchLink><relatesTo>1</relatesTo><i> lou.jimenez@uah.es</i><br /><searchLink fieldCode="AR" term="%22de+Marcos-Ortega%2C+Luis%22">de Marcos-Ortega, Luis</searchLink><relatesTo>1</relatesTo><i> luis.demarcos@uah.es</i><br /><searchLink fieldCode="AR" term="%22Barchino-Plata%2C+Roberto%22">Barchino-Plata, Roberto</searchLink><relatesTo>1</relatesTo><i> roberto.barchino@uah.es</i><br /><searchLink fieldCode="AR" term="%22Rodríguez-García%2C+Daniel%22">Rodríguez-García, Daniel</searchLink><relatesTo>1</relatesTo><i> daniel.rodriguezg@uah.es</i><br /><searchLink fieldCode="AR" term="%22Gómez-Aguado%2C+Daniel%22">Gómez-Aguado, Daniel</searchLink><relatesTo>3</relatesTo><i> daniel.gomeza@edu.uah.es</i> – Name: TitleSource Label: Source Group: Src Data: <searchLink fieldCode="JN" term="%22Dyna+%280012-7353%29%22">Dyna (0012-7353)</searchLink>. Dec2014, Vol. 81 Issue 188, p92-99. 8p. |
| PLink | https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=asn&AN=100033733 |
| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.15446/dyna.v81n188.40144 Languages: – Code: spa Text: Spanish PhysicalDescription: Pagination: PageCount: 8 StartPage: 92 Titles: – TitleFull: Analysis of customer satisfaction using surveys with open questions. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Amelio Medina-Merodio, José – PersonEntity: Name: NameFull: de Pablos-Heredero, Carmen – PersonEntity: Name: NameFull: Lourdes Jiménez-Rodríguez, María – PersonEntity: Name: NameFull: de Marcos-Ortega, Luis – PersonEntity: Name: NameFull: Barchino-Plata, Roberto – PersonEntity: Name: NameFull: Rodríguez-García, Daniel – PersonEntity: Name: NameFull: Gómez-Aguado, Daniel IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 12 Text: Dec2014 Type: published Y: 2014 Identifiers: – Type: issn-print Value: 00127353 Numbering: – Type: volume Value: 81 – Type: issue Value: 188 Titles: – TitleFull: Dyna (0012-7353) Type: main |
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