Scaling users' perceptions of library service quality using item response theory: a LibQUAL+ study.
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| Title: | Scaling users' perceptions of library service quality using item response theory: a LibQUAL+ study. |
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| Authors: | Wei Y (AUTHOR), Thompson B (AUTHOR), Cook CC (AUTHOR) |
| Source: | Portal: Libraries & the Academy. Jan2005, Vol. 5 Issue 1, p93-104. 12p. |
| Database: | Academic Search Ultimate |
| ISSN: | 15312542 |
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| DOI: | 10.1353/pla.2005.0014 |