Scaling users' perceptions of library service quality using item response theory: a LibQUAL+ study.

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Bibliographic Details
Title: Scaling users' perceptions of library service quality using item response theory: a LibQUAL+ study.
Authors: Wei Y (AUTHOR), Thompson B (AUTHOR), Cook CC (AUTHOR)
Source: Portal: Libraries & the Academy. Jan2005, Vol. 5 Issue 1, p93-104. 12p.
Database: Academic Search Ultimate
Description
ISSN:15312542
DOI:10.1353/pla.2005.0014