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Mejora Continua del Servicio al Cliente Mediante ServQual y Red de Petri en un Restaurante de Santa Marta, Colombia.

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Title: Mejora Continua del Servicio al Cliente Mediante ServQual y Red de Petri en un Restaurante de Santa Marta, Colombia.
Alternate Title: Continuous Improvement of Customer Service Through ServQual and Petri Network in Santa Marta Restaurant - Colombia.
Authors: Causado-Rodriguez, Edwin1 ecausado@unimagdalena.edu.co, Charris, Arturo N.2 acharris@unimagdalena.edu.co, Guerrero, Edwin A.2 guerrero@unimagdalena.edu.co
Source: Información Tecnológica. 2019, Vol. 30 Issue 2, p73-84. 12p.
Database: Academic Search Ultimate
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  Data: Mejora Continua del Servicio al Cliente Mediante ServQual y Red de Petri en un Restaurante de Santa Marta, Colombia.
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  Data: Continuous Improvement of Customer Service Through ServQual and Petri Network in Santa Marta Restaurant - Colombia.
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  Data: <searchLink fieldCode="AR" term="%22Causado-Rodriguez%2C+Edwin%22">Causado-Rodriguez, Edwin</searchLink><relatesTo>1</relatesTo><i> ecausado@unimagdalena.edu.co</i><br /><searchLink fieldCode="AR" term="%22Charris%2C+Arturo+N%2E%22">Charris, Arturo N.</searchLink><relatesTo>2</relatesTo><i> acharris@unimagdalena.edu.co</i><br /><searchLink fieldCode="AR" term="%22Guerrero%2C+Edwin+A%2E%22">Guerrero, Edwin A.</searchLink><relatesTo>2</relatesTo><i> guerrero@unimagdalena.edu.co</i>
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  Data: <searchLink fieldCode="JN" term="%22Información+Tecnológica%22">Información Tecnológica</searchLink>. 2019, Vol. 30 Issue 2, p73-84. 12p.
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        Value: 10.4067/S0718-07642019000200073
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      – Code: spa
        Text: Spanish
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      – TitleFull: Mejora Continua del Servicio al Cliente Mediante ServQual y Red de Petri en un Restaurante de Santa Marta, Colombia.
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            NameFull: Causado-Rodriguez, Edwin
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            NameFull: Charris, Arturo N.
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              Text: 2019
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              Y: 2019
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              Value: 30
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