Donor orientation and service quality: Key factors in active blood donors' satisfaction and loyalty.
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| Title: | Donor orientation and service quality: Key factors in active blood donors' satisfaction and loyalty. |
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| Authors: | Martín-Santana, Josefa D.1 (AUTHOR) josefa.martin@ulpgc.es, Cabrera-Suárez, María Katiuska1 (AUTHOR), Déniz-Déniz, María de la Cruz1 (AUTHOR), Reinares-Lara, Eva2 (AUTHOR) |
| Source: | PLoS ONE. 7/22/2021, Vol. 16 Issue 7, p1-23. 23p. |
| Database: | Academic Search Ultimate |
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| ISSN: | 19326203 |
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| DOI: | 10.1371/journal.pone.0255112 |
