Positive Deviance Theory: Leveraging Compliments Data to Guide Strategic Planning for Patient Experience Improvement in a Large Rural Health Care System.
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| Title: | Positive Deviance Theory: Leveraging Compliments Data to Guide Strategic Planning for Patient Experience Improvement in a Large Rural Health Care System. |
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| Authors: | Clark, Kolu S. Baysah1 Kolu.S.Baysah.Clark.GR@Dartmouth.edu, Manohar, Nivethitha2, Ahmad, Jabeen3, Oliver, Brant J.3,4,5 |
| Source: | Permanente Journal. Sep2024, Vol. 28 Issue 3, p223-233. 11p. |
| Database: | Academic Search Ultimate |
| ISSN: | 15525767 |
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| DOI: | 10.7812/TPP/24.008 |
