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Satisfação dos Clientes com Serviço de Atendimento ao Consumidor: O Caso Nubank.

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Title: Satisfação dos Clientes com Serviço de Atendimento ao Consumidor: O Caso Nubank.
Alternate Title: Customer Satisfaction with Customer Service: The Nubank Case.
Authors: Faria, Lara Gomes1 laragomes@id.uff.br, Moreira da Silva Paula, Renata Céli2,3 renataceli@id.uff.br
Source: Revista FSA. fev2026, Vol. 23 Issue 2, p3-28. 26p.
Database: Academic Search Ultimate
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  Data: Satisfação dos Clientes com Serviço de Atendimento ao Consumidor: O Caso Nubank.
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  Data: Customer Satisfaction with Customer Service: The Nubank Case.
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  Data: <searchLink fieldCode="JN" term="%22Revista+FSA%22">Revista FSA</searchLink>. fev2026, Vol. 23 Issue 2, p3-28. 26p.
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      – Type: doi
        Value: 10.12819/2026.23.2.1
    Languages:
      – Code: por
        Text: Portuguese
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        PageCount: 26
        StartPage: 3
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      – TitleFull: Satisfação dos Clientes com Serviço de Atendimento ao Consumidor: O Caso Nubank.
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            NameFull: Faria, Lara Gomes
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            NameFull: Moreira da Silva Paula, Renata Céli
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              Text: fev2026
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              Y: 2026
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