Improving the Quality of Eye Care Services Using the Servqual Method, Importance–Performance Analysis, and the 5 whys Analysis (Case Study: ABC Eye Clinic).
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| Title: | Improving the Quality of Eye Care Services Using the Servqual Method, Importance–Performance Analysis, and the 5 whys Analysis (Case Study: ABC Eye Clinic). |
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| Authors: | Alikaputri, Fiona Rahmi1 fiona.rahmi.alikaputri-2024@feb.unair.ac.id |
| Source: | Eduvest: Journal Of Universal Studies. Jun2026, Vol. 6 Issue 6, p7232-7247. 16p. |
| Database: | Academic Search Ultimate |
| ISSN: | 27753735 |
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