View in EDS PDF Full Text

A Window into Our Patron's Needs: Analyzing Data from Chat Transcripts.

Saved in:
Bibliographic Details
Title: A Window into Our Patron's Needs: Analyzing Data from Chat Transcripts.
Authors: Houlson, Van1 houls001@umn.edu, McCready, Kate2 mccre008@umn.edu, Pfahl, Carla Steinberg3 pfahl001@umn.edu
Source: Internet Reference Services Quarterly. 2006, Vol. 11 Issue 4, p19-39. 21p.
Database: Academic Search Ultimate
FullText Links:
  – Type: pdflink
Text:
  Availability: 0
Header DbId: asn
DbLabel: Academic Search Ultimate
An: 24778917
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: A Window into Our Patron's Needs: Analyzing Data from Chat Transcripts.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Houlson%2C+Van%22">Houlson, Van</searchLink><relatesTo>1</relatesTo><i> houls001@umn.edu</i><br /><searchLink fieldCode="AR" term="%22McCready%2C+Kate%22">McCready, Kate</searchLink><relatesTo>2</relatesTo><i> mccre008@umn.edu</i><br /><searchLink fieldCode="AR" term="%22Pfahl%2C+Carla+Steinberg%22">Pfahl, Carla Steinberg</searchLink><relatesTo>3</relatesTo><i> pfahl001@umn.edu</i>
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Internet+Reference+Services+Quarterly%22">Internet Reference Services Quarterly</searchLink>. 2006, Vol. 11 Issue 4, p19-39. 21p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=asn&AN=24778917
RecordInfo BibRecord:
  BibEntity:
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 21
        StartPage: 19
    Titles:
      – TitleFull: A Window into Our Patron's Needs: Analyzing Data from Chat Transcripts.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Houlson, Van
      – PersonEntity:
          Name:
            NameFull: McCready, Kate
      – PersonEntity:
          Name:
            NameFull: Pfahl, Carla Steinberg
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 10
              Text: 2006
              Type: published
              Y: 2006
          Identifiers:
            – Type: issn-print
              Value: 10875301
          Numbering:
            – Type: volume
              Value: 11
            – Type: issue
              Value: 4
          Titles:
            – TitleFull: Internet Reference Services Quarterly
              Type: main
ResultId 1