LibQUAL+® (library quality), ProSeBiCA (development of new library services by means of conjoint analysis), and CAPM (comprehensive access to printed materials).

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Bibliographic Details
Title: LibQUAL+® (library quality), ProSeBiCA (development of new library services by means of conjoint analysis), and CAPM (comprehensive access to printed materials).
Authors: Sayeed Choudhury, Martha Kyrillidou, Fred Heath, Colleen Cook, Bettina Koeper, Reinhold Decker
Source: Performance Measurement & Metrics. Oct2008, Vol. 9 Issue 3, p216-222. 7p.
Database: Academic Search Ultimate
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ISSN:14678047