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Application of Reference Guidelines for Assessing the Quality of the Internet Public Library's Virtual Reference Services.

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Bibliographic Details
Title: Application of Reference Guidelines for Assessing the Quality of the Internet Public Library's Virtual Reference Services.
Authors: Burger, Amy1 (AUTHOR), Park, Jung-ran1 (AUTHOR) jung-ran.park@ischool.drexel.edu, Li, Guisu1 (AUTHOR)
Source: Internet Reference Services Quarterly. Oct-Dec2010, Vol. 15 Issue 4, p209-226. 18p. 2 Charts.
Database: Academic Search Ultimate
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Description
ISSN:10875301
DOI:10.1080/10875301.2010.526479