Score Norms for Improving Library Service Quality: A LibQUAL+[sup TM] Study.

Saved in:

Bibliographic Details
Title:	Score Norms for Improving Library Service Quality: A LibQUAL+[sup TM] Study.
Authors:	Cook, Colleen, Heath, Fred, Thompson, Bruce
Source:	Portal: Libraries & the Academy. Jan2002, Vol. 2 Issue 1, p13. 14p. 7 Charts.
Database:	Academic Search Ultimate

Description
ISSN:	15312542
DOI:	10.1353/pla.2002.0007