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A Structured Test Approach for Service Concepts.

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Bibliographic Details
Title: A Structured Test Approach for Service Concepts.
Authors: Burger, Thomas1, Kwang-Jae Kim2, Meiren, Thomas1
Source: International Journal of Service Science, Management, Engineering & Technology. Oct-Dec2010, Vol. 1 Issue 4, p12-21. 10p.
Database: Academic Search Ultimate
Description
ISSN:1947959X
DOI:10.4018/jssmet.2010100102