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Contribution and Trend to Quality Research--a literature review of SERVQUAL model from 1998 to 2013.

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Title: Contribution and Trend to Quality Research--a literature review of SERVQUAL model from 1998 to 2013.
Authors: Ya Lan WANG1 carol_yl_wang@yahoo.com.tw, Tainyi LUOR1 dr.luor@gmail.com, Pin LUARN2 luarn@ba.ntust.com.tw, Hsi Peng LU2 hsipeng@cs.ntust.com.tw
Source: Informatica Economica. 2015, Vol. 19 Issue 1, p34-45. 12p.
Database: Business Source Ultimate
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Header DbId: bsu
DbLabel: Business Source Ultimate
An: 103267219
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PubType: Academic Journal
PubTypeId: academicJournal
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  Data: Contribution and Trend to Quality Research--a literature review of SERVQUAL model from 1998 to 2013.
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  Data: <searchLink fieldCode="AR" term="%22Ya+Lan+WANG%22">Ya Lan WANG</searchLink><relatesTo>1</relatesTo><i> carol_yl_wang@yahoo.com.tw</i><br /><searchLink fieldCode="AR" term="%22Tainyi+LUOR%22">Tainyi LUOR</searchLink><relatesTo>1</relatesTo><i> dr.luor@gmail.com</i><br /><searchLink fieldCode="AR" term="%22Pin+LUARN%22">Pin LUARN</searchLink><relatesTo>2</relatesTo><i> luarn@ba.ntust.com.tw</i><br /><searchLink fieldCode="AR" term="%22Hsi+Peng+LU%22">Hsi Peng LU</searchLink><relatesTo>2</relatesTo><i> hsipeng@cs.ntust.com.tw</i>
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  Data: <searchLink fieldCode="JN" term="%22Informatica+Economica%22">Informatica Economica</searchLink>. 2015, Vol. 19 Issue 1, p34-45. 12p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=103267219
RecordInfo BibRecord:
  BibEntity:
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        Value: 10.12948/issn14531305/19.1.2015.03
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      – Code: eng
        Text: English
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        PageCount: 12
        StartPage: 34
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            NameFull: Ya Lan WANG
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            NameFull: Tainyi LUOR
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            NameFull: Pin LUARN
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              Text: 2015
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              Value: 19
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