Wang, Z., & Kim, H. G. (2017). Can Social Media Marketing Improve Customer Relationship Capabilities and Firm Performance? Dynamic Capability Perspective. Journal of Interactive Marketing, 39, 15. https://doi.org/10.1016/j.intmar.2017.02.004
Chicago Style (17th ed.) CitationWang, Zhan, and Hyun Gon Kim. "Can Social Media Marketing Improve Customer Relationship Capabilities and Firm Performance? Dynamic Capability Perspective." Journal of Interactive Marketing 39 (2017): 15. https://doi.org/10.1016/j.intmar.2017.02.004.
MLA (9th ed.) CitationWang, Zhan, and Hyun Gon Kim. "Can Social Media Marketing Improve Customer Relationship Capabilities and Firm Performance? Dynamic Capability Perspective." Journal of Interactive Marketing, vol. 39, 2017, p. 15, https://doi.org/10.1016/j.intmar.2017.02.004.