SERVQUAL MODEL USED FOR PREDICTION OF CUSTOMER SATISFACTION IN CZECH FITNESS CENTRES.

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Bibliographic Details
Title: SERVQUAL MODEL USED FOR PREDICTION OF CUSTOMER SATISFACTION IN CZECH FITNESS CENTRES.
Authors: Šíma, Jan1 sima.jan@gmail.com, Ruda, Tomáš1 rudatomas@gmail.com
Source: Marketing Identity. 2017, Issue Part 1, p238-246. 9p.
Database: Business Source Ultimate
Description
ISSN:13395726