View in EDS HTML Full Text PDF Full Text

Shifting the Blame: How Surcharge Pricing Influences Blame Attributions for a Service Price Increase.

Saved in:
Bibliographic Details
Title: Shifting the Blame: How Surcharge Pricing Influences Blame Attributions for a Service Price Increase.
Authors: Pallas, Florian1, Bolton, Lisa E.2, Lobschat, Lara3 l.lobschat@rug.nl
Source: Journal of Service Research. Aug2018, Vol. 21 Issue 3, p302-318. 17p.
Database: Business Source Ultimate
Full text is not displayed to guests.
Description
ISSN:10946705
DOI:10.1177/1094670518755314