Shifting the Blame: How Surcharge Pricing Influences Blame Attributions for a Service Price Increase.
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| Title: | Shifting the Blame: How Surcharge Pricing Influences Blame Attributions for a Service Price Increase. |
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| Authors: | Pallas, Florian1, Bolton, Lisa E.2, Lobschat, Lara3 l.lobschat@rug.nl |
| Source: | Journal of Service Research. Aug2018, Vol. 21 Issue 3, p302-318. 17p. |
| Database: | Business Source Ultimate |
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