Assessing the Impact of Service Level When Customer Needs Are Uncertain: An Empirical Investigation of Hospital Step-Down Units.

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Bibliographic Details
Title: Assessing the Impact of Service Level When Customer Needs Are Uncertain: An Empirical Investigation of Hospital Step-Down Units.
Authors: Chan, Carri W.1 cwchan@columbia.edu, Green, Linda V.1 lvg1@columbia.edu, Lekwijit, Suparerk2 slek@wharton.upenn.edu, Lu, Lijian3 lulijian@cifund.net.cn, Escobar, Gabriel4 gabriel.escobar@kp.org
Source: Management Science (INFORMS). Feb2019, Vol. 65 Issue 2, p751-775. 25p. 2 Diagrams, 17 Charts, 2 Graphs.
Database: Business Source Ultimate
Description
ISSN:00251909
DOI:10.1287/mnsc.2017.2974