SERVQUAL Reliability and Validity A Pilot Study to Evaluate Patients' Satisfaction in the Jordanian Hospitals.
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| Title: | SERVQUAL Reliability and Validity A Pilot Study to Evaluate Patients' Satisfaction in the Jordanian Hospitals. |
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| Authors: | Ibrahim, Mohammed S.1 mibrahi6@emich.edu, Ahmed, Muhammad S.1 mahmed6@emich.edu |
| Source: | International Management Review. 2019, Vol. 15 Issue 1, p56-67. 12p. |
| Database: | Business Source Ultimate |
| ISSN: | 15516849 |
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