SERVQUAL Reliability and Validity A Pilot Study to Evaluate Patients' Satisfaction in the Jordanian Hospitals.

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Bibliographic Details
Title: SERVQUAL Reliability and Validity A Pilot Study to Evaluate Patients' Satisfaction in the Jordanian Hospitals.
Authors: Ibrahim, Mohammed S.1 mibrahi6@emich.edu, Ahmed, Muhammad S.1 mahmed6@emich.edu
Source: International Management Review. 2019, Vol. 15 Issue 1, p56-67. 12p.
Database: Business Source Ultimate
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