CUSTOMER SATISFACTION IN RETAIL BANKING - CURRENT AND FUTURE RESEARCH TRENDS.
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| Title: | CUSTOMER SATISFACTION IN RETAIL BANKING - CURRENT AND FUTURE RESEARCH TRENDS. |
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| Authors: | BUGDOL, Marek1 marek.bugdol@uj.edu.pl, JEMCZURA, Tomasz2 tpjemczura@gmail.com |
| Source: | Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie. 2019, Issue 136, p69-85. 17p. |
| Database: | Business Source Ultimate |
| ISSN: | 16413466 |
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| DOI: | 10.29119/1641-3466.2019.136.6 |
