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CUSTOMER SATISFACTION IN RETAIL BANKING - CURRENT AND FUTURE RESEARCH TRENDS.

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Title: CUSTOMER SATISFACTION IN RETAIL BANKING - CURRENT AND FUTURE RESEARCH TRENDS.
Authors: BUGDOL, Marek1 marek.bugdol@uj.edu.pl, JEMCZURA, Tomasz2 tpjemczura@gmail.com
Source: Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie. 2019, Issue 136, p69-85. 17p.
Database: Business Source Ultimate
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        Value: 10.29119/1641-3466.2019.136.6
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      – TitleFull: CUSTOMER SATISFACTION IN RETAIL BANKING - CURRENT AND FUTURE RESEARCH TRENDS.
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