APA (7th ed.) Citation

Sudbury-Riley, L., Hunter-Jones, P., Al-Abdin, A., Lewin, D., & Naraine, M. V. (2020). The Trajectory Touchpoint Technique: A Deep Dive Methodology for Service Innovation. Journal of Service Research, 23(2), 229. https://doi.org/10.1177/1094670519894642

Chicago Style (17th ed.) Citation

Sudbury-Riley, Lynn, Philippa Hunter-Jones, Ahmed Al-Abdin, Daniel Lewin, and Mohabir Vic Naraine. "The Trajectory Touchpoint Technique: A Deep Dive Methodology for Service Innovation." Journal of Service Research 23, no. 2 (2020): 229. https://doi.org/10.1177/1094670519894642.

MLA (9th ed.) Citation

Sudbury-Riley, Lynn, et al. "The Trajectory Touchpoint Technique: A Deep Dive Methodology for Service Innovation." Journal of Service Research, vol. 23, no. 2, 2020, p. 229, https://doi.org/10.1177/1094670519894642.