View in EDS PDF Full Text

Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-Methodology.

Saved in:
Bibliographic Details
Title: Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-Methodology.
Authors: Talavera, Ma. Gloria V.1 mvtalavera@up.edu.ph
Source: Philippine Management Review. 2020, Vol. 27, p37-56. 20p.
Database: Business Source Ultimate
Description
ISSN:16565363