APA (7th ed.) Citation

Talavera, M. G. V. (2020). Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-Methodology. Philippine Management Review, 27, 37.

Chicago Style (17th ed.) Citation

Talavera, Ma. Gloria V. "Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-Methodology." Philippine Management Review 27 (2020): 37.

MLA (9th ed.) Citation

Talavera, Ma. Gloria V. "Measuring Service Quality in Philippine Banks: An Exploratory Study Using SERVQUAL and Q-Methodology." Philippine Management Review, vol. 27, 2020, p. 37.